Family Legacy & Planning Advisor

Service Corporation International; Town of Florida (NY); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Rockledge, FL seeks a Family Service Counselor to serve families with exemplary personalized service and to generate revenue through pre-need and at-need offerings.

Responsibilities include lead generation, presenting to families, and collaborating with funeral directors to ensure high-quality, compassionate service. Minimum requirements include a high school diploma and customer service experience, with flexibility for evenings/weekends.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of college or education/experience required.
• Ability to obtain and maintain an insurance license if required by state.
• Demonstrated customer service skills and empathy.
• Willing to work evenings and weekends.

Responsibilities

• Lead generation and prospecting for families served.
• Presentations to families and referrals; build relationships.
• Follow up on inquiries with professional, empathetic communication.
• Collaborate with funeral directors and staff to ensure seamless service.

Skills

Customer service

Empathy

Driving

Flexible hours

Computers/software

Education

High school diploma or equivalent

1-2 years of college

Tools

Driver's license

Insurance license

Job description

Service Corporation International in Rockledge, FL seeks a Family Service Counselor to serve families with exemplary personalized service and to generate revenue through pre-need and at-need offerings.

Responsibilities include lead generation, presenting to families, and collaborating with funeral directors to ensure high-quality, compassionate service. Minimum requirements include a high school diploma and customer service experience, with flexibility for evenings/weekends.