Family Housing Placement Navigator

Samaritas; Westland (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Samaritas in Westland, MI seeks a Housing Placement Case Manager to provide comprehensive case management to families transitioning from our Family Center into stable, affordable housing. You will assess needs, develop housing plans, monitor progress, and coordinate services to remove barriers.

Collaborate with community partners, advocate for residents with landlords and agencies, maintain HMIS records, and support families toward long-term independence.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or related field.
• Experience in human services, community services, or case management preferred.
• Valid driver's license and ability to travel locally.

Responsibilities

• Build trusting relationships with families through strength-based and trauma-informed case management.
• Conduct intake assessments, establish goals, develop housing plans, and monitor progress toward successful housing placement.
• Help families identify and overcome barriers that impact housing stability and self-sufficiency.
• Connect residents with community resources, social services, and support programs.
• Educate residents on available services and assist with applications and required documentation.
• Maintain accurate case notes, reports, and resident records in accordance with program requirements.
• Ensure timely and accurate data entry within the HMIS.
• Meet regularly with residents to evaluate progress, provide encouragement, and adjust housing plans as needed.
• Advocate on behalf of residents with landlords, community agencies, service providers, and housing partners.
• Collaborate with KidZone early education staff and other service providers to support the entire family's well-being.
• Participate in case consultations and interdisciplinary meetings to identify solutions and share resources.
• Conduct monthly aftercare visits and follow-up support to help families maintain housing stability and prevent future homelessness.
• Represent Samaritas at community events, outreach activities, resource fairs, and networking opportunities.

Skills

Strong communication

Organizational skills

Documentation skills

Independent work

Team collaboration

Cultural sensitivity

Microsoft Office

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Tools

HMIS or similar software

Job description

Samaritas in Westland, MI seeks a Housing Placement Case Manager to provide comprehensive case management to families transitioning from our Family Center into stable, affordable housing. You will assess needs, develop housing plans, monitor progress, and coordinate services to remove barriers.

Collaborate with community partners, advocate for residents with landlords and agencies, maintain HMIS records, and support families toward long-term independence.