Housing Placement Case Manager, Family Center - Westland, MI

Samaritas; Westland (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Samaritas in Westland, MI seeks a Housing Placement Case Manager to provide comprehensive case management to families transitioning from our Family Center into stable, affordable housing. You will assess needs, develop housing plans, monitor progress, and coordinate services to remove barriers.

Collaborate with community partners, advocate for residents with landlords and agencies, maintain HMIS records, and support families toward long-term independence.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or related field.
• Experience in human services, community services, or case management preferred.
• Valid driver's license and ability to travel locally.

Responsibilities

• Build trusting relationships with families through strength-based and trauma-informed case management.
• Conduct intake assessments, establish goals, develop housing plans, and monitor progress toward successful housing placement.
• Help families identify and overcome barriers that impact housing stability and self-sufficiency.
• Connect residents with community resources, social services, and support programs.
• Educate residents on available services and assist with applications and required documentation.
• Maintain accurate case notes, reports, and resident records in accordance with program requirements.
• Ensure timely and accurate data entry within the HMIS.
• Meet regularly with residents to evaluate progress, provide encouragement, and adjust housing plans as needed.
• Advocate on behalf of residents with landlords, community agencies, service providers, and housing partners.
• Collaborate with KidZone early education staff and other service providers to support the entire family's well-being.
• Participate in case consultations and interdisciplinary meetings to identify solutions and share resources.
• Conduct monthly aftercare visits and follow-up support to help families maintain housing stability and prevent future homelessness.
• Represent Samaritas at community events, outreach activities, resource fairs, and networking opportunities.

Skills

Strong communication

Organizational skills

Documentation skills

Independent work

Team collaboration

Cultural sensitivity

Microsoft Office

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Tools

HMIS or similar software

Job description

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Housing Placement Case Manager, Family Center - Westland, MI

Now Hiring: Housing Placement Case Manager, Westland Family Center

Location: Westland, MI
Status: Full-Time
Wage: Competitive Compensation Based on Experience
Schedule: As needed, Monday - Friday

Help Families Find More Than Housing. Help Them Find Hope.

At Samaritas, we believe every family deserves a safe place to call home and the opportunity to build a brighter future. As a Housing Placement Case Manager at our Family Center, you'll play a critical role in helping families overcome barriers, secure stable housing, and achieve long-term independence.

If you're passionate about advocacy, community engagement, and empowering families through life-changing support, this could be the opportunity you've been looking for.

Why Samaritas?

Samaritas is a Michigan-based, faith-driven human services organization dedicated to serving people where they are and helping them become all they were meant to be. Every day, our team members make a tangible difference in the lives of children, families, older adults, refugees, and individuals facing housing insecurity.

When you join Samaritas, you become part of a mission larger than yourself.

Be the rock someone can lean on. #BeTheRock

What You'll Do

As a Housing Placement Case Manager, you'll provide comprehensive case management services to families transitioning from our Family Center into stable, affordable housing.

In This Role, You Will:

• Build trusting relationships with families through strength-based and trauma-informed case management.
• Conduct intake assessments, establish goals, develop housing plans, and monitor progress toward successful housing placement.
• Help families identify and overcome barriers that impact housing stability and self-sufficiency.
• Connect residents with critical community resources, social services, and support programs.
• Educate residents on available services and assist with applications and required documentation.
• Maintain accurate case notes, reports, and resident records in accordance with program requirements.
• Ensure timely and accurate data entry within the Homeless Management Information System (HMIS).
• Meet regularly with residents to evaluate progress, provide encouragement, and adjust housing plans as needed.
• Facilitate financial literacy education and budgeting strategies that support long-term housing success.
• Advocate on behalf of residents with landlords, community agencies, service providers, and housing partners.
• Collaborate with KidZone early education staff and other service providers to support the entire family's well-being.
• Participate in case consultations and interdisciplinary meetings to identify solutions and share resources.
• Conduct monthly aftercare visits and follow-up support to help families maintain housing stability and prevent future homelessness.
• Represent Samaritas at community events, outreach activities, resource fairs, and networking opportunities.

What Makes You Successful

You are compassionate, resourceful, and driven by a desire to help families create lasting change. You thrive in a role that combines advocacy, problem-solving, relationship building, and community engagement.

We're Looking For Someone Who Has:

• Strong communication and interpersonal skills.
• Excellent organizational and documentation abilities.
• The ability to work independently while managing multiple priorities.
• A collaborative approach to helping individuals achieve meaningful goals.
• Knowledge of community resources and housing-related services.
• Compassion, patience, and cultural sensitivity when supporting families experiencing crisis.
• Experience using Microsoft Office and database systems, including HMIS or similar software.

Education & Qualifications

Required

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.

Preferred

• One or more years of experience in human services, community services, or case management.
• Experience working with families, adults, or individuals experiencing crisis, homelessness, or housing instability.

Additional Requirements

• Valid driver's license with a good driving record.
• Proof of current automobile insurance.
• Ability to travel locally to resident homes and community partner locations as needed.

The Impact You'll Make

Every housing placement represents more than a new address. It represents stability, security, opportunity, and a fresh start for a family in need.

At Samaritas, you'll help families navigate one of the most challenging chapters of their lives and celebrate with them as they move toward a stronger future.

Ready to make a difference?

Samaritas. Be the Rock. #BeTheRock