Family‑Focused Auto Service Advisor | Bonuses & Benefits

Christian Brothers Automotive; McKinney (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Vacation & Paid Holidays

Healthcare Benefits Available

Team Bonuses

Job summary

Christian Brothers Automotive in Texas is seeking an Automotive Service Advisor/Writer to be the trusted professional guests rely on for vehicle assistance. You will guide guests through the repair process and keep them informed at every step.

Service Advisors facilitate the repair journey, maintaining transparency, scheduling, and ensuring customer satisfaction before they leave the facility. Strong customer-service background in automotive settings is ideal.

Qualifications

• Experience in Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Proficiency in Windows-based computer software and automotive store applications.
• Strong communication and relationship-building skills.

Responsibilities

• Greet guests with hospitality and respect.
• Present the best repair solutions in clear terms.
• Manage store workflow effectively and efficiently.
• Sell services without compromising honesty and integrity.
• Maintain a positive team atmosphere and professional phone conversations.
• Build long-term relationships with customers and the store.

Skills

Customer service

Automotive knowledge

Windows software proficiency

Job description

Christian Brothers Automotive in Texas is seeking an Automotive Service Advisor/Writer to be the trusted professional guests rely on for vehicle assistance. You will guide guests through the repair process and keep them informed at every step.

Service Advisors facilitate the repair journey, maintaining transparency, scheduling, and ensuring customer satisfaction before they leave the facility. Strong customer-service background in automotive settings is ideal.