Automotive Service Advisor & Writer: Growth, Training & Benefits

Christian Brothers Automotive Corporation; Lake Jackson (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Performance-based bonus

Healthcare benefits

Continuous training

Financial wellness program

Franchise leadership academy

Job summary

Christian Brothers Automotive Corporation (CBA) is seeking an Automotive Service Advisor/Writer at our Lake Jackson, TX location. This role guides guests through the repair process, keeping them informed and ensuring satisfaction throughout their visit.

The advisor will lead workflow, present repair options clearly, and build lasting relationships with customers while maintaining high standards of honesty and integrity.

Qualifications

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Proficiency in Windows based computer software and automotive store applications.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guest vehicle in an easy-to-understand way.
• Manage the store’s workflow in an effective and efficient manner.
• Sell services while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear, professional manner.
• Build long-term relationships between the store, yourself and our customer.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure repairs are performed to proper specifications.
• Work as part of a team and assist other employees as needed.

Skills

Customer service

Automotive knowledge

Windows software

Tools

Automotive store apps

Job description

Christian Brothers Automotive Corporation (CBA) is seeking an Automotive Service Advisor/Writer at our Lake Jackson, TX location. This role guides guests through the repair process, keeping them informed and ensuring satisfaction throughout their visit.

The advisor will lead workflow, present repair options clearly, and build lasting relationships with customers while maintaining high standards of honesty and integrity.