Automotive Service Advisor | Customer Care & Repairs

Christian Brothers Automotive

Leander (TX)

On-site

USD 42,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Paid vacation & holidays

Healthcare benefits

Continuous training

Job summary

Christian Brothers Automotive in Texas is hiring an Automotive Service Advisor / Writer. You will welcome guests, explain repair options, and guide them through the service process with clarity and integrity.

The ideal candidate has 5+ years in automotive customer service, proficiency with Windows-based software, experience with TekMetric, and solid knowledge of automotive parts. This full-time role runs Monday–Friday, with weekends off to spend time with family.

Qualifications

5+ years of experience in an Automotive Customer Service role.
Proficiency in Windows based computer software and automotive store applications.
Experience with TekMetric.
Knowledge of automotive parts & functions.

Responsibilities

Enthusiastically greet every guest that enters our facility with hospitality and respect.
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand.
Manage the store’s workflow in an effective and efficient manner.
Consistently and effectively sell our services without jeopardizing honesty and integrity.
Maintain a positive attitude and team atmosphere at all times.
Communicate on the phone in a clear professional manner.
Build long-term relationships between the store, yourself and the guest.
Directs, coordinates, and participates in performing customer service activities.
Shuttle guests as needed in CBA branded vehicle.
Ensure that all repairs are performed to proper specifications.
Work together as a team andassist other employees as needed.
Other duties asassigned.