Families FIRST Care Coordinator: Empowering Reunification

Terros Health; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Multiple medical plans

Dental coverage

Vision insurance

401(k) with company match

PTO (3 weeks first year)

Paid holidays

Bilingual pay differential

EAP for families

Job summary

Terros Health seeks a Families FIRST - Care Coordinator for the McDowell Rd Health Center in Phoenix, AZ. This role partners with DCS and clinical teams to coordinate services for families, conduct monthly goal-setting meetings, and provide resources to promote stability and reunification.

The position requires an associate or bachelor’s degree in human services/behavioral health, strong communication, and the ability to travel within the assigned area.

Qualifications

• Associate degree or higher in human services/behavioral health; 3+ years in multi-problem families, substance abuse, child welfare, or behavioral health.
• Bachelor’s degree or higher in a human service/behavioral health field.
• Proficiency with MS Office (Excel, Word, Outlook).
• Familiarity with Electronic Health Records; NextGen a plus.
• Excellent oral and written communication skills.
• Working knowledge of child welfare/child safety system.

Responsibilities

• Coordinate and support families in the Families FIRST program to reach DCS case plan goals.
• Attend and facilitate monthly Service Plan meetings and quarterly updates for DCS submission.
• Collaborate with DCS, clinical team, and other providers to ensure timely access to services.
• Maintain required documentation in patient records and ensure compliance with licensing and procedures.
• Possess valid AZ driver’s license to visit multiple locations within the territory.

Skills

MS Office

Excel

Word

Outlook

Electronic Health Record

NextGen

CPR/First Aid

Communication skills

Child welfare

Background check

Driver's license

Fingerprint clearance

TB Test

Education

Assoc degree in human services or behavioral health

Bachelor's degree in human services/behavioral health

Job description

Terros Health seeks a Families FIRST - Care Coordinator for the McDowell Rd Health Center in Phoenix, AZ. This role partners with DCS and clinical teams to coordinate services for families, conduct monthly goal-setting meetings, and provide resources to promote stability and reunification.

The position requires an associate or bachelor’s degree in human services/behavioral health, strong communication, and the ability to travel within the assigned area.