Care Coordinator, Families FIRST — Flexible Schedule

TERRO; Mesa (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical plan

Dental coverage

Vision insurance

401(k)

PTO

Holidays

EAP

Job summary

Terros Health in Mesa, AZ is seeking a Families FIRST - Care Coordinator to support families involved with the Department of Child Safety. You will coordinate services with the clinical team, prepare monthly meetings, and empower families with resources to achieve stability and reunification.

The role requires an associate or bachelor’s degree in human service or behavioral health, strong MS Office and EHR skills, and a willingness to travel within the assigned area.

Qualifications

• Associates degree in human service/behavioral health or Bachelor degree in related field.
• Proficiency with MS Office (Excel, Word, Outlook) and familiarity with electronic health records (NextGen a plus).
• Excellent oral and written communication skills and knowledge of child welfare/child safety systems.
• Must obtain CPR/First Aid certification within 60 days of starting.

Responsibilities

• Conduct initial activities per New Client Checklist with proper documentation.
• Develop Short-Term Plan ensuring AFF services access within 3 business days after assessment.
• Lead Service Plan meetings with the team and family within 15 days of assessment.
• Schedule monthly Service Plan reviews and quarterly updates for DCS submission.
• Participate in CFT/ART/TDM/SENSE/DCS/JOBS meetings.
• Upload required documents into DCS record-keeping system on time.

Skills

Oral and written communication

Child welfare/child safety knowledge

MS Office proficiency

Education

Associate's degree in human service or behavioral health

Bachelor's degree in human service or behavioral health

Tools

MS Office (Excel, Word, Outlook)

NextGen EHR

Job description

Terros Health in Mesa, AZ is seeking a Families FIRST - Care Coordinator to support families involved with the Department of Child Safety. You will coordinate services with the clinical team, prepare monthly meetings, and empower families with resources to achieve stability and reunification.

The role requires an associate or bachelor’s degree in human service or behavioral health, strong MS Office and EHR skills, and a willingness to travel within the assigned area.