Faculty Operations & Onboarding Coordinator

Becker Professional Education; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Colibri Group, including Becker Professional Education, seeks a Faculty Administrator to support day-to-day operations for the Faculty & Instruction team. You will own transactional processes— invoicing, onboarding, contracts, scheduling, system access, and course-content administration— collaborating with Curriculum, Product, Marketing, and Sales.

You’ll manage invoicing in the Faculty management system, onboard/offboard Becker Faculty, issue contracts/SOWs, maintain course content in

Qualifications

• Bachelor’s degree or equivalent experience is required.
• Excellent written and verbal communication skills are essential.
• Proficiency in Microsoft Office applications.
• Demonstrated experience providing excellent and timely customer service.
• Demonstrated experience coordinating a high-volume workload.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage the Faculty invoicing process and respond to Accounts Payable inquiries.
• Approve invoices in the Faculty management system (FDM).
• Manage onboarding and offboarding for Becker Faculty.
• Issue contracts and statements of work (SOWs) for Becker Faculty & Curriculum SMEs.
• Maintain course content (slides, handouts, recordings, live webcasts) in SharePoint and FDM.
• Schedule input for CPE courses and Exam Review LiveOnline classes.
• Assist with licensing and maintain faculty bios and state forms.
• Grant Faculty access to software and troubleshoot access issues.
• Willingness to learn new software and AI tools to improve daily work.
• Process software license requests and renewals.
• Maintain accurate records and support reporting and process improvements.

Skills

Communication

Customer service

Time management

Attention to detail

Organizational skills

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

SharePoint

FDM

LMS

Qualtrics

Salesforce

Job description

Colibri Group, including Becker Professional Education, seeks a Faculty Administrator to support day-to-day operations for the Faculty & Instruction team. You will own transactional processes— invoicing, onboarding, contracts, scheduling, system access, and course-content administration— collaborating with Curriculum, Product, Marketing, and Sales.

You’ll manage invoicing in the Faculty management system, onboard/offboard Becker Faculty, issue contracts/SOWs, maintain course content in