Factory Front Desk & Workplace Experience Lead

Base Power Company; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Base is seeking a Workplace Coordinator / Workplace Associate to own the front desk at our Austin factory. You’ll be the friendly first contact for employees, visitors, and vendors, guiding them to the right area and keeping the space welcoming and organized.

You’ll collaborate with the Workplace, IT, Security and HR teams to support onboarding, events and daily operations, while maintaining high standards of service and efficiency.

Qualifications

• 1–3 years of experience in an office or workplace operations or front desk role.
• Strong organizational skills, attention to detail and an ability to manage multiple priorities.
• Professional, friendly and approachable communication style with strong customer service focus.
• Ability to work independently, exercise good judgement and take initiative.
• Comfortable using Google Workspace, Jira and other workplace tools.
• Spanish language skills are a plus as the role regularly interacts with delivery drivers, vendors and visitors who might primarily speak Spanish.
• Flexible and comfortable occasionally adjusting working hours to support business needs, including providing partial coverage during second shift at the factory.

Responsibilities

• Own the front desk and serve as the first point of contact for employees, visitors, candidates, vendors and other guests.
• Coordinate onsite visits, notify interview panels when interviewers arrive, make sure that everyone is welcome and follow the the sign in procedures.
• Keep the reception area, conference rooms and shared spaces, ensuring they are clean, organized, stocked and ready for employees and visitors.
• Support employee onboarding sessions., workplace events and other day to day activities.
• Work closely with the broader Workplace team, IT, Security and HR in order to assist different needs.

Skills

Front desk

Customer service

Organization

Multitasking

Communication

Bilingual Spanish

Independent working

Attention to detail

Tools

Google Workspace

Jira

Job description

Base is seeking a Workplace Coordinator / Workplace Associate to own the front desk at our Austin factory. You’ll be the friendly first contact for employees, visitors, and vendors, guiding them to the right area and keeping the space welcoming and organized.

You’ll collaborate with the Workplace, IT, Security and HR teams to support onboarding, events and daily operations, while maintaining high standards of service and efficiency.