Facility Work Order Scheduler & Data Coordinator

ServiceSource Inc; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Disability insurance

403(b) retirement plan

Job summary

ServiceSource Inc. is seeking a Work Order Coordinator to manage facility maintenance data entry, tracking, and reporting using NEXGEN within government-supported dormitory facilities.

The role supports vendor scheduling, data quality control, and contract compliance through timely reporting. The position requires a high school diploma or GED, with 2+ years in data entry, work order tracking, or facilities support.

Qualifications

• High school diploma or GED required.
• Associate degree in administrative services or related field preferred.
• At least two years of data entry experience, work order tracking, or facilities operations support.
• Proficiency in Microsoft Excel and Word; experience with NEXGEN or similar CMMS preferred.
• Excellent organizational skills and attention to detail.
• Strong communication and coordination skills, particularly with vendor scheduling.
• Ability to coordinate and communicate effectively with vendors, facility personnel, and government staff.
• Background check and government training (Cyber Awareness and NEXGEN) may be required.

Responsibilities

• Enter and maintain facility work order data using a computerized maintenance management system (e.g., NEXGEN).
• Maintain organized records of work orders, vendor visits, and inspection results.
• Monitor open work orders and assist with status tracking, updates, and follow-up actions.
• Prepare and submit routine and ad-hoc reports, including daily logs, weekly summaries, and monthly performance records.
• Support emergency reporting procedures by documenting and escalating urgent maintenance issues within required timeframes.
• Assist with vendor coordination by scheduling maintenance appointments and ensuring appropriate access to facilities.
• Additional Responsibilities: quality control, compliance documentation, audits, and cross-team coordination.

Skills

Data entry

Excel

Word

Verbal communication

Written communication

Multi-tasking

Vendor coordination

Time management

Education

High school diploma or GED

Associate degree in administrative services or related field

Tools

NEXGEN CMMS

Microsoft Word

Job description

ServiceSource Inc. is seeking a Work Order Coordinator to manage facility maintenance data entry, tracking, and reporting using NEXGEN within government-supported dormitory facilities.

The role supports vendor scheduling, data quality control, and contract compliance through timely reporting. The position requires a high school diploma or GED, with 2+ years in data entry, work order tracking, or facilities support.