Facility Solutions Manager - Client Growth & Operations

City Wide; Kent (WA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Uncapped commissions & bonuses

Protected territory

Expense & entertainment account

Leadership mentorship

Paid time off & holidays

Medical, dental & vision insurance

401(k) with company match

Mileage reimbursement

Company-provided technology

Job summary

City Wide Facility Solutions of Washington in Kent, WA is seeking a Facility Solutions Manager to oversee day-to-day operations for a portfolio of commercial client accounts. You will strengthen client relationships, supervise independent contractors, and ensure service standards are met.

This role emphasizes proactive communication, scheduling, inspections, and opportunities to expand services. Top performers earn $95,000+ with uncapped commissions and benefits, in a collaborative environment.

Qualifications

• Experience in managing relationships with commercial clients and service providers.
• Strong communication and organizational skills are essential.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage assigned client relationships with focus on retention, satisfaction, and growth.
• Oversee independent contractor relationships, pricing, service agreements, and terms.
• Monitor service quality through inspections and follow-up visits; coordinate onboarding.
• Identify opportunities to expand services and coordinate with the sales team.
• Review timesheets and assist with contractor payroll and monthly payday activities.

Skills

Client relationship management

Communication skills

Organizational skills

Time management

Negotiation

Tools

CRM software

Job description

City Wide Facility Solutions of Washington in Kent, WA is seeking a Facility Solutions Manager to oversee day-to-day operations for a portfolio of commercial client accounts. You will strengthen client relationships, supervise independent contractors, and ensure service standards are met.

This role emphasizes proactive communication, scheduling, inspections, and opportunities to expand services. Top performers earn $95,000+ with uncapped commissions and benefits, in a collaborative environment.