Facility Solutions Manager (B2B Accounts)

City-Wide-Facility-Solutions; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Training

Mileage allowance

Holidays & PTO

Company laptop

Medical benefits

401k

Job summary

City Wide Facility Solutions in Orlando seeks a Facility Solutions Manager to oversee franchise client accounts, lead field support, and drive revenue through additional maintenance offerings.

The FSM coordinates inspections, contract terms, and service performance while building long-term client relationships and managing contractor partnerships. Excellent communication and leadership are essential for success in this role.

Qualifications

• Minimum 2+ years managing janitorial services, building maintenance, or equivalent.
• Strong client relationship skills and ability to expand services.
• Excellent verbal and written communication, detail-oriented follow-through.

Responsibilities

• Manage all aspects of assigned client relationships including retention and expansion.
• Develop service strategy and schedules tailored to each client.
• Negotiate and enter agreements for additional services including pricing and staffing.
• Manage contractor relationships including sourcing, pricing, terms, compliance.
• Ensure quality control and high client satisfaction through inspections and follow-through.
• Promote and monitor supplies for clients and coordinate with Sales.

Skills

Client relations

People management

Communication skills

Negotiation

CRM experience

Outlook proficiency

Education

High School diploma

Bachelor's degree desirable

Tools

CRM system

Outlook

Microsoft Office

Job description

City Wide Facility Solutions in Orlando seeks a Facility Solutions Manager to oversee franchise client accounts, lead field support, and drive revenue through additional maintenance offerings.

The FSM coordinates inspections, contract terms, and service performance while building long-term client relationships and managing contractor partnerships. Excellent communication and leadership are essential for success in this role.