Facility Operations Lead — Member Experience & Safety

Life Time Inc.

Laguna Niguel (CA)

On-site

USD 36,000 - 48,000

Full time

5 hours ago
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Benefits offered by this job

Fully subsidized membership
Employee product/service discounts
401(k) match and retirement plan

Job summary

Life Time Inc. is seeking a Facility Operations Assistant Manager in Laguna Niguel, CA. This full-time role supports the Facility Operations Manager by keeping clubs clean and functional, training staff, and providing managerial backup when needed.

The position requires a high school diploma or GED, CPR/AED certification within 30 days, and 1 year of customer service experience. AFO and CPO certifications are expected within set timelines.

Qualifications

  • High School Diploma or GED is required.
  • CPR/AED certification within 30 days of hire.
  • 1 year of customer service experience.
  • AFO certification is required.
  • CPO license within 3 months of hire.

Responsibilities

  • Assist staff in maintaining locker rooms, fitness floors, common areas, and amenities.
  • Respond to member feedback with urgency and provide follow-up with solutions.
  • Assist manager with monthly/annual budget recommendations.
  • Train team members with ongoing coaching and feedback.
  • Serve on Safety Committee ensuring OSHA compliance.
  • Assist with recruiting and interviewing for Operations.
  • Attend weekly department and all-club meetings.
  • Build positive relationships with members and gather feedback.
  • Coordinate and create Operations staff schedules.

Skills

Customer service
Team training
Coaching
Scheduling
Budgeting support

Education

High School Diploma or GED
Business/Hospitality college degree (preferred)

Job description

Life Time Inc. is seeking a Facility Operations Assistant Manager in Laguna Niguel, CA. This full-time role supports the Facility Operations Manager by keeping clubs clean and functional, training staff, and providing managerial backup when needed.

The position requires a high school diploma or GED, CPR/AED certification within 30 days, and 1 year of customer service experience. AFO and CPO certifications are expected within set timelines.

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