Facilities Operations Lead - Safety & Member Experience

Life Time, Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Life Time, Inc. is seeking a Facility Operations Assistant Manager for our club in the United States. This full-time role supports the Facility Operations Manager in delivering clean, functioning facilities and exceptional member service.

The position involves scheduling, training staff, and acting as backup managerial presence when the Manager is away. The role requires a High School diploma or GED, CPR/AED within 30 days, and a CPO license within 3 months, with AFO certification preferred.

Qualifications

• High School Diploma or GED.
• CPR/AED certification required within the first 30 days of hire.
• 1 year of customer service experience.
• Aquatic Facilities Operator Certification (AFO).
• Certified Pool Operator license (CPO) within 3 months of hire.
• Must be available to work a flexible schedule to meet the needs of the business.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Responds to member feedback with urgency and provides follow up communication with solutions.
• Assists the manager with monthly and annual budget recommendations.
• Assists in training team members through providing ongoing training, coaching, counseling, and continuous feedback.
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations.
• Assists with the recruiting and interviewing for the Operations department.
• Attends weekly department head, Operations department, and all club meetings.
• Builds positive relationship with members while gathering feedback.
• Coordinates and creates Operations staff schedules.

Skills

Customer service

CPR/AED certification

Flexibility

Education

High School Diploma or GED

Tools

Aquatic Facilities Operator Certification (AFO)

Certified Pool Operator license (CPO)

Job description

Life Time, Inc. is seeking a Facility Operations Assistant Manager for our club in the United States. This full-time role supports the Facility Operations Manager in delivering clean, functioning facilities and exceptional member service.

The position involves scheduling, training staff, and acting as backup managerial presence when the Manager is away. The role requires a High School diploma or GED, CPR/AED within 30 days, and a CPO license within 3 months, with AFO certification preferred.