Facilities Ops Lead - Team Training & Member Experience

Life Time Inc.; Brea (CA); On-site; USD 36,000 - 47,000; Full time

Job summary

Life Time Inc. in California is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, functioning facilities and providing excellent customer service.

This is a full-time role that includes training fellow team members and acting as managerial support when the Manager is not present. The position requires a flexible schedule and involves assisting with budgets, recruiting, and coordinating operations staff.

Qualifications

• 1 year of customer service experience.
• CPR/AED certification within the first 30 days of hire.
• Aquatic Facilities Operator Certification (AFO).
• Certified Pool Operator license (CPO) within 3 months of hire.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Responds to member feedback with urgency and provides follow up communication with solutions.
• Assists the manager with monthly and annual budget recommendations.
• Assists in training team members through providing ongoing training, coaching, counseling, and continuous feedback.
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations.
• Assists with the recruiting and interviewing for the Operations department.
• Attends weekly department head, Operations department, and "all club" meetings.
• Builds positive relationship with members while gathering feedback.
• Coordinates and creates Operations staff schedules.

Skills

Customer service

Team leadership

Scheduling

Budget awareness

Communication

Education

High School Diploma or GED

CPR/AED certification

Aquatic Facilities Operator Certification

Certified Pool Operator license

Job description

Life Time Inc. in California is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, functioning facilities and providing excellent customer service.

This is a full-time role that includes training fellow team members and acting as managerial support when the Manager is not present. The position requires a flexible schedule and involves assisting with budgets, recruiting, and coordinating operations staff.