Facilities Operations Lead - Member Experience & Safety

Life Time Inc.; Gilbert (AZ); On-site; USD 42,000 - 68,000; Full time

Job summary

Life Time Inc. in Gilbert, AZ seeks a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, safe, and welcoming club spaces. This full-time role includes training staff, coordinating schedules, budgeting input, and acting as on-site leadership when the Manager is absent.

Flexible hours support business needs and strong member service. OSHA compliance, safety committee participation, and collaboration with department heads are emphasized to maintain

Qualifications

• High School Diploma or GED required.
• CPR/AED certification within the first 30 days of hire.
• 1 year of customer service experience.
• Aquatic Facilities Operator Certification (AFO).
• Certified Pool Operator license (CPO) within 3 months of hire.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas and amenities.
• Responds to member feedback with urgency and provides follow up communication with solutions.
• Assists the manager with monthly and annual budget recommendations.
• Assists in training team members through providing ongoing training, coaching, counseling, and continuous feedback.
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations.
• Assists with the recruiting and interviewing for the Operations department.
• Attends weekly department head, Operations department, and all club meetings.
• Builds positive relationship with members while gathering feedback.
• Coordinates and creates Operations staff schedules.

Skills

Customer service

Team training

Leadership

Schedule coordination

Education

High School Diploma or GED

College degree in business or hospitality

Job description

Life Time Inc. in Gilbert, AZ seeks a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, safe, and welcoming club spaces. This full-time role includes training staff, coordinating schedules, budgeting input, and acting as on-site leadership when the Manager is absent.

Flexible hours support business needs and strong member service. OSHA compliance, safety committee participation, and collaboration with department heads are emphasized to maintain