Facility Operations Lead – Club Services & Training

Life Time Inc.; Northbrook (IL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and 
‑

401(k) retirement with company match

Training and professional development

Paid sick leave where required by law

Job summary

Life Time Inc. in Northbrook, IL, is seeking a Facility Operations Assistant Manager for a full-time, on-site role. You will assist the Facility Operations Manager to keep clubs clean, functional, and welcoming for members, while delivering exceptional service.

You’ll help run club spaces, train teammates, and provide managerial support when the Manager isn’t present, working opposite the Manager’s schedule to suit business needs.

Qualifications

• High School Diploma or GED is required.
• CPR/AED certification must be obtained within 30 days of hire.
• 1 year of customer service experience is required.
• Aquatic Facilities Operator Certification (AFO) is required.
• Certified Pool Operator license (CPO) within 3 months of hire.
• Must be available to work a flexible schedule.

Responsibilities

• Assist staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Respond to member feedback with urgency and provide follow-up solutions.
• Assist with monthly and annual budget recommendations.
• Assist in training team members with ongoing coaching and feedback.
• Serve on the club Safety Committee to ensure OSHA compliance.
• Assist with recruiting and interviewing for the Operations department.
• Attend weekly department head, Operations department, and all club meetings.
• Build positive relationships with members and gather feedback.
• Coordinate and create Operations staff schedules.

Skills

Customer service

Staff training

Safety compliance

Education

High School Diploma or GED

Tools

CPR/AED certification

AFO certification

CPO license

Job description

Life Time Inc. in Northbrook, IL, is seeking a Facility Operations Assistant Manager for a full-time, on-site role. You will assist the Facility Operations Manager to keep clubs clean, functional, and welcoming for members, while delivering exceptional service.

You’ll help run club spaces, train teammates, and provide managerial support when the Manager isn’t present, working opposite the Manager’s schedule to suit business needs.