Facility Operations Assistant – Outdoor Support, Academic Year (Student Wage)

University of Virginia; United States; On-site; USD 17,908 - 19,286; Part time

Benefits offered by this job

Fun and social work environment

Schedule flexibility

Opportunities for advancement

Job summary

The University of Virginia Physicians Group is seeking a Facility Operations Assistant to support outdoor facility operations as a student employee. This role requires maintaining customer relations and cleanliness of fitness equipment while promoting exceptional service.

Compensation is $13/hour, with potential for $14/hour during special events. Candidates should be current U.Va. students dedicated to 6–12 hours a week. Join us for a fun work environment and valuable experience!

Qualifications

• Demonstrate great customer service in a respectful environment.
• Dedicate 6–12 hours per week.
• Complete department training.

Responsibilities

• Provide a quality customer-service experience.
• Assist the Facility Operations Supervisor with daily operations.
• Maintain safety and cleanliness of fitness equipment.

Skills

Customer service

Proactive decision-making

Professionalism

Education

Current U.Va. student

Job description

Facility Operations Assistant – Outdoor Support Team Members

The University of Virginia Department of Recreation is seeking a student employee to support outdoor facility operations.

Responsibilities

• Take pride in being a student employee in the UVA Department of Recreation.
• Establish a service‑focused rapport and relationship with students, departmental staff, members and guests.
• Promote exceptional customer service to create a positive environment for members and guests.
• Take initiative, be proactive, and exercise confident decision‑making.
• Be prepared to respond to all emergency situations and follow procedures for pre‑ and post‑incident/accident.
• Maintain a standard of excellence in professionalism and cleanliness.
• Serve as a key link between members, the Facility Operations Supervisor and full‑time staff by enforcing policies and procedures.
• Area‑specific responsibilities:
  • Customer Relations/Service: provide a quality customer‑service experience, act as information agents, manage reception areas, monitor access, lend equipment, process memberships through Innosoft Fusion, and refer difficult transactions to the supervisor or business office.
  • Facility Operations: maintain cleanliness of fitness equipment, assist the Facility Operations Supervisor with daily operations, opening/closing procedures, ongoing maintenance, preparation of outdoor spaces, event and reservation support, maintain safety, assist in executing emergency action procedures, and adhere to university and departmental policies.

Requirements & Qualifications

• Demonstrate great customer service in a respectful environment.
• Dedicate 6–12 hours per week to UVA Rec.
• Available for opening/closing shifts, Friday nights, weekends, and academic breaks.
• Complete department training.
• Attend scheduled staff meetings and in‑service sessions.
• Current U.Va. student.

Benefits

• Gain work experience in a fun and social environment.
• Earn $13/hour with opportunities for advancement; $14/hour for special events.
• Schedule flexibility and convenience of working on grounds.
• Meet new people and network within the university community.
• Acquire general work skills useful after graduation.

Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The job occasionally requires traveling some distance to attend meetings and programs.

Equal Opportunity Statement

The University of Virginia is an equal‑opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities.