Facility Management Coordinator

H Mart; Herndon (VA); On-site; USD 49,400 - 54,340; Full time

Benefits offered by this job

Health, Dental & Vision insurance

401(k) Retirement Plan with up to 5%

Relocation Assistance

Paid time off and holidays

Employee discount program

Travel assistance

Job summary

H Mart is seeking a Facility Management Coordinator to provide essential administrative support for store maintenance across locations. You will oversee daily help desk operations, coordinate with vendors, process invoices, and schedule repairs while supporting in-house technicians.

You will also visit stores regionally to follow up on requests and ensure facilities run smoothly. The ideal candidate has strong organizational and communication skills, a BS/BA in a related field, and the ability

Qualifications

• BS/BA in Management or Accounting or related field.
• Experience negotiating with vendors and communicating with store managers.
• Valid driver’s license and ability to drive company vehicles.
• Proficient in Microsoft Office (Excel/Outlook).
• SAP knowledge is a plus, not required.
• Willingness to travel domestically.
• Strong written and verbal communication; bilingual Korean/English preferred.

Responsibilities

• Provide daily help desk oversight, assign tickets, and ensure timely completion.
• Monitor progress and ensure tasks meet timeframes.
• Purchase parts and equipment; liaise with vendors for facility needs.
• Process invoices and payments; maintain accurate records.
• Prepare draft reports for various projects and store visits.
• Schedule and document maintenance; coordinate with contractors.
• Support in-house technicians and follow facility maintenance protocols.
• Visit regional stores to follow up on facility requests.

Skills

Vendor communication

Microsoft Office

Driver's license

Domestic travel

Bilingual Korean/English

Strong communication

Self-motivated

Education

BS/BA in Management or Accounting or related field

Manufacturing Engineering major or related field

Tools

SAP

Job description

The Facility Management Coordinator for H Mart provides essential administrative support to ensure the effective maintenance and management of H Mart stores.

This role oversees daily help desk operations, ensuring service requests are promptly assigned, tracked, and completed within expected timeframe. Responsibilities include coordinating with vendors for facility needs, processing invoices and payments, purchasing parts and equipment, and supporting in-house technicians. Additionally, the role involves scheduling and documenting maintenance and repairs, liaising with external contractors, and conducting periodic store visits to follow up on facility requests. The ideal candidate will have strong organizational and communication skills to facilitate smooth facility operations across multiple store locations.

Responsibilities

• Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed
• Monitor ticket progress to ensure tasks are completed within expected time‑frames
• Purchase Parts and Equipment
• Correspond and communicate with vendors for facility management needs
• Process invoices and payments to vendors
• Process draft reports for different projects
• Visit regional stores periodically to check and follow up with store requests
• Support In-house technicians
• Follow protocol for effective maintenance of facilities, equipment and supplies
• Schedule and document maintenance and repairs on equipment
• Coordinate with outside contractors for the service and repairs

Qualifications / Skills

• BS/BA in Management or Accounting, Manufacturing Engineering Major or related field
• Good communication skills to negotiate with vendors and speak with store managers
• Must be able to safely operate company motor vehicle and possess a valid driver’s license
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.)
• Basic knowledge in SAP is preferred, not required
• Able to travel domestically
• Excellent written, verbal, and interpersonal communication abilities
• Self‑m motivated with the ability to work both independently and in a team
• Bilingual in Korean and English language preferred

Benefits

• Health, Dental & Vision insurance per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
• HSA (Health Savings Account) per company policy
• EAP (Employee Assistance Program) per company policy
• 401(k) Retirement Plan with up to 5% match per company policy
• GTL (Group Term Life Insurance) and AD&D (Accidental death & Dismemberment) per company policy
• BTA (Business Travel Accident Insurance)
• Relocation Assistance*
• Paid‑sick leave (PSL) & Paid‑time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Employee Discount Program (5%)
• Company Resort
• Holiday Gift certificates per company policy
• Upon qualification

Work Hour

Mon - Fri: 7:30 am – 5:30 pm

45 hours per week

Annual Salary

$49,400.00 ~ $54,340.00

FLSA Non Exempt

Work Location

1228 Elden St, Herndon, VA 20170