Facility Management AE — Train, Grow, Own Your Pipeline

Divisions Maintenance Group; Cincinnati (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

Divisions Maintenance Group is seeking an Account Executive to drive customer growth in the facility management sector. The role includes comprehensive training on our operations, product knowledge, and client management, with a focus on consultative selling and delivering value.

You will learn the sales process, manage a book of business from first contact to contract execution, and use CRM tools to track a healthy pipeline while collaborating across teams to optimize service delivery.

Qualifications

• 0-6 years’ experience in inside sales, account management or operations.
• Bachelor’s degree in business, marketing, or a related field is preferred but not required.
• Previous sales or operations experience in facility maintenance is preferred but not required.
• Proven track record in B2B or B2C sales is preferred but not required.

Responsibilities

• Participate in structured training programs on sales techniques, operations, product knowledge, and client relationship management.
• Build and maintain strong, long-term client relationships through regular communication and a deep understanding of their business needs.
• Prepare and deliver compelling presentations and product demonstrations that highlight value and ROI.
• Learn and maintain an accurate and up-to-date pipeline using CRM tools (e.g., Salesforce).
• Manage the full sales cycle and operations for your book of business from initial contact to execution; ensuring contracts are structured for long-term success.
• Understand clients’ facility management needs and tailor solutions to meet their specific requirements.
• Support the team in achieving monthly and quarterly sales targets.
• Shadow client interactions to gain hands-on experience in consultative selling.
• Collaborate with teams to allocate resources effectively and optimize service delivery.
• Conduct regular check-ins to assess client satisfaction and gather feedback.
• Address client concerns and resolve issues in a timely and satisfactory manner.
• Serve as the primary point of contact for client inquiries and requests.
• Provide regular updates on sales metrics, forecasts, and progress toward goals.
• Providing peace of mind by always being available to the customer.
• Other duties as assigned by management.

Skills

Inside sales

Account management

Operations

CRM systems

Public speaking

Education

Bachelor’s degree in business or related field

Tools

Salesforce

Job description

Divisions Maintenance Group is seeking an Account Executive to drive customer growth in the facility management sector. The role includes comprehensive training on our operations, product knowledge, and client management, with a focus on consultative selling and delivering value.

You will learn the sales process, manage a book of business from first contact to contract execution, and use CRM tools to track a healthy pipeline while collaborating across teams to optimize service delivery.