Facilities Systems Dispatcher — Life-Safety & Operations

MGM Resorts; Paradise (NV); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Wellness Incentives

Health & Income Protection

Employee Discounts

Free Meals

Free Parking

Development Opportunities

Job summary

MGM Grand, a property of MGM Resorts, is seeking a Facilities Systems Operator to manage maintenance dispatch, assign tasks to engineers, and respond to life safety system alerts. You will play a key role in ensuring guest and staff safety and delivering seamless service across on-site properties.

The ideal candidate has at least 1 year of dispatch experience, a high school diploma or GED, and flexibility to work various shifts including weekends and holidays.

Qualifications

• Must be 18 years or older.
• High school diploma, GED, or an equivalent qualification is required.
• At least 1 year of prior dispatch experience required.
• Availability to work weekends and holidays.
• Knowledge of Life Safety Systems and emergency response protocols.

Responsibilities

• Answer incoming maintenance calls and log details.
• Allocate work orders to engineering personnel.
• Monitor fire alarm panels and life safety system alerts and dispatch teams.
• Record all employee call-ins and direct them to the appropriate staff.
• Maintain a dispatch log for accountability and transparency.
• Document time and activities during emergency events.

Skills

Dispatch experience

Customer service

Life safety systems

Education

High school diploma or GED

Job description

MGM Grand, a property of MGM Resorts, is seeking a Facilities Systems Operator to manage maintenance dispatch, assign tasks to engineers, and respond to life safety system alerts. You will play a key role in ensuring guest and staff safety and delivering seamless service across on-site properties.

The ideal candidate has at least 1 year of dispatch experience, a high school diploma or GED, and flexibility to work various shifts including weekends and holidays.