Facilities Solutions Manager - Car Allowance & Uncapped Pay

City Wide Facility Solutions; Fort Wayne (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(K) retirement savings with company

8 paid holidays and 15 days of PTO

Team Outings

Job summary

City Wide Facility Solutions is seeking an Account Manager (Facility Solutions Manager) for our Fort Wayne, IN franchise. The role centers on solving client facility challenges and building long-term relationships with clients and contractors to ensure high satisfaction.

Essential duties include managing client relationships, coordinating contractor activity, negotiating service agreements, and supervising the Account Compliance Managers to execute the client strategy effectively.

Qualifications

• 3–5+ years of sales and management experience in building maintenance, facility management, or equivalent.
• Bilingual (English and Spanish) - preferred not required.
• High School diploma required, bachelor's degree highly desirable.
• Highly detail-oriented with excellent follow-through on commitments.
• Positive and outgoing personality; great at building relationships.
• Excellent verbal and strong written communication skills.
• Route-based experience is highly desirable.
• Proficient in Microsoft Office and knowledge of CRM databases.
• Must have reliable transportation and active insurance.

Responsibilities

• Manage client relationships and retention across assigned territory.
• Coordinate with contractors, ensure compliance, and participate in monthly IC paydays.
• Negotiate agreements with clients for additional services including pricing, staffing, and logistics.
• Perform detailed quality control inspections and follow-through.
• Supervise Account Compliance Managers and ensure service execution.
• Maintain current client documents and communications.
• Collaborate with accounting to resolve discrepancies in client accounts.
• Utilize City Wide's CRM to document inspections and charges.

Skills

Sales & account management

Relationship building

Verbal & written communication

English/Spanish bilingual

Education

High School diploma

Bachelor's degree desirable

Tools

CRM software

Microsoft Office

Job description

City Wide Facility Solutions is seeking an Account Manager (Facility Solutions Manager) for our Fort Wayne, IN franchise. The role centers on solving client facility challenges and building long-term relationships with clients and contractors to ensure high satisfaction.

Essential duties include managing client relationships, coordinating contractor activity, negotiating service agreements, and supervising the Account Compliance Managers to execute the client strategy effectively.