Field-Based Facility Solutions Account Manager

City-Wide-Facility-Solutions; Johnson City (TN); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO

401K plan with company match

Team building activities

Job summary

City Wide Facility Solutions is seeking a Facility Solutions Manager (FSM) to manage and grow a defined portfolio of commercial client accounts. This field-based role focuses on retaining janitorial clients and growing revenue through additional City Wide facility solutions.

You will spend time at client facilities building relationships, inspecting service quality, and coordinating contractors. Uncapped commissions and a generous first-year earnings potential make this a performance-driven

Qualifications

• 3+ years of experience in B2B account management or facility services.
• Proven ability to retain and grow client relationships.
• Strong communication, organization, and attention to detail.

Responsibilities

• Own the day-to-day relationship and service performance for an assigned portfolio.
• Coordinate contractors, inspections, and follow-ups to ensure service quality.
• Grow revenue by identifying needs and selling additional City Wide services.
• Maintain CRM records and coordinate new-account starts.

Skills

Client relationship management

Sales & account growth

Problem-solving

Communication skills

CRM experience

Time management

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

CRM systems

Microsoft Office

Job description

City Wide Facility Solutions is seeking a Facility Solutions Manager (FSM) to manage and grow a defined portfolio of commercial client accounts. This field-based role focuses on retaining janitorial clients and growing revenue through additional City Wide facility solutions.

You will spend time at client facilities building relationships, inspecting service quality, and coordinating contractors. Uncapped commissions and a generous first-year earnings potential make this a performance-driven