Facilities & Safety Supervisor on Duty (Shift Lead)

YMCA of San Diego County; Encinitas (CA); Presencial; USD 27 000 - 33 000; Tempo integral

Resumo da oferta

YMCA of San Diego County in Encinitas is seeking a Manager on Duty to supervise the YMCA building and grounds, manage staff and volunteers, and uphold safety standards in the absence of higher-ranking staff. The role includes opening/closing shifts, branch supervision, and ensuring all participants follow procedures.

The position requires the ability to supervise and motivate staff, provide excellent customer service, and respond to security or facility incidents.

Qualificações

• 2+ years' of supervisory experience required.
• Experience with handling cash.
• Must be able to supervise staff and ensure safety standards.

Responsabilidades

• Answer all incoming phone calls in a courteous and timely manner, route to appropriate departments and staff.
• Accurately process transactions following branch policies and procedures.
• Monitor access to facility by ensuring members and participants check-in on arrival.
• Maintain knowledge of branch programs to inform members and participants.
• Responsible for end of shift procedures, balance and account for all transactions.
• Provide accurate branch tours and verify membership data for quality assurance.

Conhecimentos

Supervisory experience

Cash handling

Customer service

Descrição da oferta de emprego

YMCA of San Diego County in Encinitas is seeking a Manager on Duty to supervise the YMCA building and grounds, manage staff and volunteers, and uphold safety standards in the absence of higher-ranking staff. The role includes opening/closing shifts, branch supervision, and ensuring all participants follow procedures.

The position requires the ability to supervise and motivate staff, provide excellent customer service, and respond to security or facility incidents.