On-Duty Operations Leader — Facility & Member Experience (Free Staff Membership)

Glacial Community YMCA; Watertown (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free staff membership

Job summary

Glacial Community YMCA in Wisconsin seeks a Manager on Duty to oversee facility and program operations, ensuring a safe, welcoming environment with strong member satisfaction. This role emphasizes proactive leadership and hands-on supervision in a dynamic nonprofit setting.

The position offers opportunities to engage with diverse members and staff while supporting program teams and maintaining high service standards. A rewarding role in community building.

Qualifications

• Excellent interpersonal and problem-solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Certifications that must be obtained and maintained within first 90 days: CPR, AED , First Aid, Child Abuse Prevention, Blood borne Pathogens, Hazard Communication.
• Willingness to attend meetings, training, and obtain additional certification as requested.

Responsibilities

• Monitor daily operations and address any issues promptly.
• Ensure safety and security standards are met throughout the facility.
• Provide exceptional customer service and assist members with inquiries.
• Support program staff and help maintain a positive team environment.

Skills

Interpersonal skills

Problem-solving

Customer interaction

Job description

Glacial Community YMCA in Wisconsin seeks a Manager on Duty to oversee facility and program operations, ensuring a safe, welcoming environment with strong member satisfaction. This role emphasizes proactive leadership and hands-on supervision in a dynamic nonprofit setting.

The position offers opportunities to engage with diverse members and staff while supporting program teams and maintaining high service standards. A rewarding role in community building.