Facilities Projects & Tech Support Coordinator

Virginia's Community College System; Richmond (VA); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Virginia's Community College System is seeking a Facilities Projects Support role to bridge between Auxiliary Operations and Facilities Project Managers. The position coordinates schedules, tracks action items, and maintains project documentation across multiple NOVA campuses.

Responsibilities include providing technical support for ACEPrint, Mobile Credential, EDA, and VMS systems, attending meetings, and ensuring timely completion of tasks. Some evenings/weekends may be required.

Qualifications

• Experience coordinating projects, tracking timelines and deliverables.
• Strong written and verbal communication skills for updates and notes.
• Customer service oriented with ability to work with diverse stakeholders.

Responsibilities

• Develop and maintain project schedules, task lists, and milestones.
• Serve as the primary contact between Auxiliary operations and facilities project managers.
• Attend project meetings and walkthroughs; capture notes and action items.
• Organize project equipment turnover and maintain documentation.
• Provide technical support for ACEPrint, Mobile Credential, EDA and VMS systems.
• Work with vendors, staff, and students to resolve technical issues.
• Travel between NOVA campuses as required.

Skills

Project coordination

Multitasking

Verbal & written communication

Customer service

Problem solving

Vendor coordination

Technical troubleshooting

Team collaboration

Tools

ACEPrint

Mobile Credential

EDA

VMS

Project management software

Job description

Virginia's Community College System is seeking a Facilities Projects Support role to bridge between Auxiliary Operations and Facilities Project Managers. The position coordinates schedules, tracks action items, and maintains project documentation across multiple NOVA campuses.

Responsibilities include providing technical support for ACEPrint, Mobile Credential, EDA, and VMS systems, attending meetings, and ensuring timely completion of tasks. Some evenings/weekends may be required.