Facilities Program Assistant – Elevate Campus Operations

Ramapo-College-of-New-Jerse; Mahwah (NJ); On-site; USD 53,000 - 58,000; Full time

Benefits offered by this job

New Jersey State Benefits

Job summary

Ramapo College of New Jersey is seeking a full-time Facilities Administrative/Customer Service professional to manage the campus service desk, create and follow up on work orders, and coordinate with facilities teams and vendors. The role involves processing requisitions, handling payments, and maintaining records with attention to confidentiality.

Qualified applicants will have a Bachelor's degree and at least one year of administrative experience, with preference given to those familiar with

Qualifications

• Bachelor's degree required.
• Minimum 1 year administrative/clerical experience in an office environment.
• Experience supporting a customer service desk and handling work orders is preferred.
• Familiarity with procurement processes and vendor coordination is a plus.

Responsibilities

• Maintain the computerized maintenance management system (TMA) and process campus work requests.
• Coordinate vehicle scheduling, access control, and dispatch field staff.
• Prepare and maintain procurement documentation, quotes, and payments under supervision.
• Provide backup for overtime processing and general office support as needed.
• Ensure confidential handling of records and assist with reporting to supervisors.

Skills

Customer Service

Administrative Support

Vendor Coordination

Recordkeeping

MS Office

Facilities Operations

Education

Bachelor's degree

Tools

Unimarket

TMA

Job description

Ramapo College of New Jersey is seeking a full-time Facilities Administrative/Customer Service professional to manage the campus service desk, create and follow up on work orders, and coordinate with facilities teams and vendors. The role involves processing requisitions, handling payments, and maintaining records with attention to confidentiality.

Qualified applicants will have a Bachelor's degree and at least one year of administrative experience, with preference given to those familiar with