Senior Student Services & Records Specialist

Brookdale Community College; Middletown Township (NJ); On-site; USD 22,696 - 32,325; Full time

Job summary

Brookdale Community College in Middletown Township, NJ, seeks an administrative assistant to provide clerical and office support for CPS, acting as an information resource for students, staff and the public across college services. You will handle data entry, document preparation and calendar coordination.

The role requires strong customer service, confidentiality and proficiency with Microsoft Office, SharePoint and Colleague ERP to support program operations and reporting.

Qualifications

• High school diploma required; Associate's Degree preferred.
• 3 years of office support experience required.
• Experience in an educational environment preferred.
• Strong customer service and communication skills required.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Provide clerical and customer service support to students, staff and the public.
• Provide information about college services and respond to inquiries.
• Maintain and organize records and files; draft and distribute documents.
• Enter data in Colleague ERP and prepare reports as needed.
• Assist CPS with program-specific administrative tasks and training.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Confidentiality

Education

High school diploma

Associate's Degree preferred

Tools

Microsoft Office

SharePoint

Colleague ERP

PowerPoint

Job description

Brookdale Community College in Middletown Township, NJ, seeks an administrative assistant to provide clerical and office support for CPS, acting as an information resource for students, staff and the public across college services. You will handle data entry, document preparation and calendar coordination.

The role requires strong customer service, confidentiality and proficiency with Microsoft Office, SharePoint and Colleague ERP to support program operations and reporting.