Facilities Ops & Safety Lead — Multi-Site

The Phoenix Group; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

The Phoenix Group is seeking an Assistant Director of Facilities to oversee the operational management, safety, and maintenance of a broad network of community-based facilities in New York. You will assist in supervising operations across multiple sites, implement preventative maintenance, and ensure regulatory compliance.

You will lead security initiatives, manage vendor contracts, and coordinate with site staff to maintain safety and efficiency.

Qualifications

• 5+ years in facilities management with at least 3 years in a supervisory role overseeing multi-site environments.
• Proven track record managing HVAC, electrical, plumbing, fire safety, and building systems.
• Knowledge of OSHA, Local Building Codes, and fire safety compliance.
• Strong vendor management, contract negotiation, and procurement skills.
• Excellent written and verbal communication skills.
• Valid driver’s license to operate agency vehicles across boroughs.
• Proficiency in facility management software (e.g., Freshworks).
• Ability to respond to emergency situations promptly and effectively.
• Physical ability to lift up to 50 lbs; willingness to work evenings/weekends.

Responsibilities

• Assist the Facilities Director in supervising operations across multiple sites, ensuring efficient and compliant facility management.
• Develop and implement preventative maintenance programs for HVAC, electrical, plumbing, and building systems; coordinate repair and maintenance activities with external contractors and internal staff.
• Oversee safety protocols, fire safety procedures, and regulatory compliance, including preparing facilities for inspections by city and state agencies.
• Manage and monitor contracts with maintenance and security vendors, including security upgrades, guard services, and emergency response systems.
• Conduct routine facility inspections and walkthroughs to identify and resolve operational issues.
• Respond promptly to emergency facilities issues, including disaster response, repairs, and safety hazards.
• Maintain accurate records of maintenance activities, safety inspections, and systems data within facility management software.
• Lead security-related initiatives, including overseeing security system upgrades, managing security personnel, and conducting security incident trainings with Site Security Leads.
• Collaborate closely with on-site maintenance, security, and administrative staff, fostering strong communication and operational workflows.
• Ensure all facility operations align with organizational goals, safety standards, and compliance requirements.
• Support ongoing training initiatives related to security, safety, and maintenance best practices.

Skills

Facilities management

Vendor management

Contract negotiation

Security systems knowledge

Operations leadership

Regulatory compliance

Tools

Freshworks FM

Job description

The Phoenix Group is seeking an Assistant Director of Facilities to oversee the operational management, safety, and maintenance of a broad network of community-based facilities in New York. You will assist in supervising operations across multiple sites, implement preventative maintenance, and ensure regulatory compliance.

You will lead security initiatives, manage vendor contracts, and coordinate with site staff to maintain safety and efficiency.