Facilities Operations Planner & Scheduler

UG2; Framingham (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

UG2 is seeking a Planner/Scheduler in Massachusetts to organize and direct day-to-day preventative and response maintenance operations. You will provide regular escalation and reporting to senior leadership and support site administration.

The role involves creating dispatch and planning tools, prioritizing work orders, coordinating vendors, and generating weekly performance reports. Strong Excel and MS Office skills are essential.

Qualifications

• Associates degree or GED required.
• Minimum of two years related experience in facilities operation and maintenance.

Responsibilities

• Answers customer and tenant facilities requests as first point of contact.
• Develops daily dispatch and planning tools for facilities services team.
• Prioritizes work orders based on SLAs and PM schedules.
• Coordinates with vendors and schedules subcontractor support.
• Generates and tracks work orders in the CMMS system.
• Prepares weekly reports on work orders and productivity.
• Manages invoicing and billing for Mobile Services.
• Supports training and continuous improvement initiatives.

Skills

MS Office

Excel

Communication

Report writing

Customer service

Education

Associates degree

Tools

CMMS

Job description

UG2 is seeking a Planner/Scheduler in Massachusetts to organize and direct day-to-day preventative and response maintenance operations. You will provide regular escalation and reporting to senior leadership and support site administration.

The role involves creating dispatch and planning tools, prioritizing work orders, coordinating vendors, and generating weekly performance reports. Strong Excel and MS Office skills are essential.