Facilities Operations Lead — Vendor & Client Support

Jobtailor; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor seeks a facilities administrator to monitor operations, coordinate maintenance, and manage vendor relationships in a fast-paced environment.

You will support project teams, schedule events, and serve as the primary client interface while ensuring top-tier customer follow-up. Proficiency in Excel and MS Office, plus strong time management, are essential for success in this on-site role.

Qualifications

• 4+ years of experience in Facilities or Property Administration.
• Technical knowledge of facility repairs, HVAC systems, and Fire Life Safety systems.
• High School diploma or GED.
• Superior customer service skills with client-focused orientation.
• Proficiency in Excel spreadsheets with ability to customize administrative reports.
• U.S. Citizenship.
• Clean driving record and valid driver's license.
• Ability to work independently while managing multiple priorities.
• Strong planning and time management skills with ability to work under constraints.
• Proficiency in MS Office Suite.
• Strong written and verbal communication abilities.
• Collaborative working style with excellent organizational skills.
• Experience multitasking in fast-paced facility environments.
• Knowledge of building operations and maintenance scheduling systems.
• Must be authorized to work in the United States without sponsorship; position does not provide visa sponsorship.

Responsibilities

• Continuously monitor facility operations and coordinate with property managers on routine management tasks.
• Plan, coordinate, and oversee maintenance activities while managing vendor relationships and logistics.
• Provide facility-specific support to project management teams and handle small facility management assignments.
• Coordinate special events, meeting reservations, and conference room scheduling for clients and JLL teams.
• Serve as the primary interface with clients, visitors, and guests while ensuring exceptional customer follow-up.
• Manage procurement of property supplies and services while escorting vendors through facilities.
• Create and customize administrative reports using Excel to track facility performance and operations.

Skills

Excel proficiency

MS Office Suite

Customer service

Communication skills

Organizational skills

Time management

Education

High School diploma or GED

Tools

HVAC knowledge

Fire Life Safety systems

Job description

Jobtailor seeks a facilities administrator to monitor operations, coordinate maintenance, and manage vendor relationships in a fast-paced environment.

You will support project teams, schedule events, and serve as the primary client interface while ensuring top-tier customer follow-up. Proficiency in Excel and MS Office, plus strong time management, are essential for success in this on-site role.