Facilities Operations Lead: Training & Member Care

Life Time Inc.; Friendswood (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Life Time is seeking a Facility Operations Assistant Manager in Friendswood, TX. This full-time role supports the Facility Operations Manager in delivering clean, safe, and functional clubs while providing outstanding customer service.

Responsibilities include supervising staff, coordinating schedules, assisting with budgets, training team members, and ensuring OSHA-compliant operations. A proactive, customer-focused leader who can work opposite the Manager's schedule will thrive in this role.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification required within 30 days of hire.
• 1 year of customer service experience.
• AFO certification and CPO license within stated timeframes.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
• Responds to member feedback with urgency and provides follow up communication with solutions
• Assists the manager with monthly and annual budget recommendations
• Assists in training team members through providing on going training, coaching, counseling, and continuous feedback
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
• Assists with the recruiting and interviewing for the Operations department
• Attends weekly department head, Operations department, and "all club" meetings
• Builds positive relationship with members while gathering feedback
• Coordinates and creates Operations staff schedules

Skills

Customer service

Education

High School Diploma or GED

Tools

Aquatic Facilities Operator Certification (AFO)

Certified Pool Operator (CPO)

CPR/AED certification

Job description

Life Time is seeking a Facility Operations Assistant Manager in Friendswood, TX. This full-time role supports the Facility Operations Manager in delivering clean, safe, and functional clubs while providing outstanding customer service.

Responsibilities include supervising staff, coordinating schedules, assisting with budgets, training team members, and ensuring OSHA-compliant operations. A proactive, customer-focused leader who can work opposite the Manager's schedule will thrive in this role.