Facility Operations Lead - Member Experience & Training

Life Time Inc.; Colleyville (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Life Time Inc. is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, functioning facilities and outstanding member service.

You will help maintain club spaces, mentor staff, and act as a managerial backstop when the Manager is away. The role requires flexibility to meet business needs, proactive problem solving, and collaboration across departments to uphold safety, cleanliness, and guest experience standards at Life Time facilities.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification within 30 days of hire.
• AFO certification required.
• CPO license within 3 months of hire.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Responds to member feedback with urgency and provides follow up communication with solutions.
• Assists the manager with monthly and annual budget recommendations.
• Assists in training team members through providing ongoing training, coaching, counseling, and continuous feedback.
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations.
• Assists with the recruiting and interviewing for the Operations department.
• Attends weekly department head, Operations department, and all club meetings.
• Builds positive relationship with members while gathering feedback.
• Coordinates and creates Operations staff schedules.

Skills

Customer service

Team training

Budgeting

Scheduling

Safety compliance

Education

High School Diploma or GED

CPR/AED certification

AFO certification

CPO certification

Job description

Life Time Inc. is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, functioning facilities and outstanding member service.

You will help maintain club spaces, mentor staff, and act as a managerial backstop when the Manager is away. The role requires flexibility to meet business needs, proactive problem solving, and collaboration across departments to uphold safety, cleanliness, and guest experience standards at Life Time facilities.