Facilities Operations Control & Dispatch Specialist

Tufts University; Medford (MA); In loco; USD 35.000 - 48.000; Part-time

Descrizione del lavoro

Tufts University in Medford, MA is seeking an Operations Control Center Associate for a 24 hours/week, benefits-eligible, on-site role. You will triage and process work requests from students, faculty, staff into the Facilities Operations Division using Maximo, interpret building automation data, and dispatch trades as needed.

Responsibilities include prioritizing requests, reviewing sensor alarms, safeguarding safety protocols, and maintaining accurate work order data.

Competenze

• Associate's Degree in facilities management or related field
• 3-5 years experience in facilities/engineering
• Knowledge of MEP and instrumentation controls
• Experience with Maximo

Mansioni

• Receive, prioritize and process work requests in Maximo Facilities Work Management system
• Interpret readings from building automation dashboards and create work orders
• Read diagnostic building automation screens and understand basic mechanical/electrical/plumbing systems
• Act as dispatch for trades and professional staff
• Clarify service needs with customers via verbal and written communication
• Secure approvals for charges related to billable work
• Coordinate access for outside contractors and manage keys
• Classify incoming work by type, system and asset per data standards
• Ensure safety protocols are logged and followed in university systems
• Identify process improvements from patterns and data

Descrizione del lavoro

Tufts University in Medford, MA is seeking an Operations Control Center Associate for a 24 hours/week, benefits-eligible, on-site role. You will triage and process work requests from students, faculty, staff into the Facilities Operations Division using Maximo, interpret building automation data, and dispatch trades as needed.

Responsibilities include prioritizing requests, reviewing sensor alarms, safeguarding safety protocols, and maintaining accurate work order data.