Facilities & Office Services Specialist

SPS North America; Downers Grove (IL); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Career Growth

Paid Time Off

Referral Bonuses

Benefits package

Job summary

SPS North America is seeking a proactive Facilities Services Associate to maintain a welcoming and efficient workplace. The role covers facilities coordination, mailroom processing, document handling, pantry and conference room services, and occasional front-of-house coverage.

The ideal candidate will be customer-focused, detail-oriented, and able to shift between tasks as daily needs change, ensuring smooth operations and exceptional service across all workplace areas.

Qualifications

• High school diploma or equivalent.
• 1 year or more experience in facilities, office services, mailroom operations, hospitality, reception, customer service, or a related role preferred.
• Strong customer service and communication skills.
• Ability to manage multiple priorities, adapt to changing needs, and work independently with minimal supervision.

Responsibilities

• Maintain a clean, organized, and functional office environment including common areas, conference rooms, breakrooms, and shared workspaces.
• Submit and follow up on building maintenance requests and service issues as needed.
• Assist with moves, furniture assembly, equipment placement, and workspace resets.
• Monitor office supply inventory and coordinate replenishment to maintain stock levels.
• Provide backup reception coverage and deliver professional, courteous customer service to employees, visitors, and clients.

Skills

Customer service

Multitasking

Professionalism

Communication

Education

High school diploma

Job description

SPS North America is seeking a proactive Facilities Services Associate to maintain a welcoming and efficient workplace. The role covers facilities coordination, mailroom processing, document handling, pantry and conference room services, and occasional front-of-house coverage.

The ideal candidate will be customer-focused, detail-oriented, and able to shift between tasks as daily needs change, ensuring smooth operations and exceptional service across all workplace areas.