Facilities Night Manager

City Wide; Jacksonville (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Unlimited Paid time off

Travel reimbursement

Cell phone reimbursement

Job summary

City Wide in Jacksonville, FL seeks a Shift Supervisor to oversee cleaning operations across several sites, ensuring adherence to City Wide standards. Travel to multiple locations is required, coordinating with in-house staff and independent contractors to deliver consistent service.

The ideal candidate has 2–3 years of related experience and at least 6 months in management, with strong communication skills and proficiency in MS Office. A High School Diploma is required.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 6 months of prior management experience.
• Minimum 2-3 years of related experience in a supervision role.
• Proficiency with Microsoft Office and email/internet preferred.

Responsibilities

• Visits/Inspects buildings to ensure cleaning meets City Wide standards.
• Communicates policies to in-house staff and independent contractors.
• Trains staff on cleaning techniques and safety protocols.
• Partners with independent contractors to train on City Wide methods.
• Acts as liaison between contractors and Facilities Manager (FSM).
• Reports nightly inspections and area opportunities to FSM.
• Maintains location key box and supports new starts.
• Willingness to travel to multiple locations; uses timekeeping system.

Skills

Professionalism

Sense of urgency

Task completion

Effective communication

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Shift

Monday - Friday, 4:30pm - 1:00am

Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients.

ESSENTIAL FUNCTIONS

Daily job responsibilities/functions to include, but not limited to:

• Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards
• Communicates policies and procedures to in-house employees and Independent Contractors (IC)
• Conducts proper safety training to in-house employees and ICs
• Trains on proper cleaning techniques to in-house employees
• Partners with ICs to train on City Wide cleaning techniques
• Acts as a liaison between independent contractor and FSM
• Adheres to the Client Complaint Policy (physically verify, when possible)
• Reports to FSM details of nightly inspections
• Verifies all building checklists are being followed
• Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.
• Maintains location key box
• Supports New Starts
• Partners with independent contractor crews and conducts random building inspections
• Communicates any building maintenance issues to FSM
• Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM
• Remains current with online training
• Travel required
• Uses timekeeping system to record hours
• Reports any work-related injuries

Education

• High School Diploma or equivalent

Qualifications

• Minimum 6 months of prior management experience
• Minimum 2-3 years of related experience
• Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet

Knowledge, skills, and abilities

• Professionalism
• Having a sense of urgency
• Task completion on assigned projects or job functions
• Effective communication

Benefits

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Unlimited Paid time off
• Travel reimbursement
• Vision insurance