Facilities Manager: Lead Safety & Service Excellence

Nordstrom; San Diego (CA); On-site; USD 88,000 - 146,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement benefits

Paid Time Away

Life Insurance

Disability

Job summary

Nordstrom is seeking an experienced Facilities Manager in the San Diego area to lead a multi-location team of technicians and contractors. The role focuses on safety, reliability, contract compliance, and strong customer service to drive store operations.

You will oversee preventive maintenance, coordinate with property management, and ensure facilities meet performance and safety standards while supporting business goals.

Qualifications

• Minimum 5 years’ experience as a Facilities Manager or equivalent.
• Bachelor’s degree or equivalent education preferred.
• Experience with building/mechanical/electrical systems (MEP) and facility operations.
• Experience using CMMS systems and reporting, including planning, scheduling, and workstream analysis.

Responsibilities

• Establish and maintain a safety-first culture across portfolio.
• Lead a team of technicians, vendors, and suppliers across multiple locations.
• Build relationships with site leads and business partners to deliver FM services.
• Uphold contract terms with subcontractors and suppliers.
• Ensure customer satisfaction in FM delivery.
• Manage preventive maintenance schedules for critical and non-critical equipment.
• Coordinate FM activities with site occupants and property management.
• Develop and implement SOPs and PM schedules.
• Respond to emergency calls as needed.

Skills

Facilities management

Customer service

Leadership

MS Office (Excel, Outlook)

Analytical thinking

Negotiation

Conflict resolution

Remote team management

Education

Bachelor’s degree or equivalent education

Tools

CMMS

MS Office

Job description

Nordstrom is seeking an experienced Facilities Manager in the San Diego area to lead a multi-location team of technicians and contractors. The role focuses on safety, reliability, contract compliance, and strong customer service to drive store operations.

You will oversee preventive maintenance, coordinate with property management, and ensure facilities meet performance and safety standards while supporting business goals.