Facilities Manager

Jones Lang LaSalle Incorporated; Roanoke (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Roanoke, TX is seeking a Facility Manager to lead the delivery of on-site facility management services for our client operations, ensuring compliance and high-quality service.

You will oversee hard and soft services, manage budgets, supervise staff, monitor SLAs and KPIs, and coordinate space moves, vendor performance, and safety inspections in a dynamic team environment. On-site work with a 1st shift (6:00 AM – 2:30 PM).

Qualifications

• Minimum 3 years of facility management experience in corporate environments, third-party service providers, or consulting.
• Strong organizational and management skills with proven ability to oversee multiple facilities.
• Excellent verbal and written communication skills with strong presentation capabilities.
• Proficiency in MS Office, MS SharePoint, and CMMS (Computerized Maintenance Management Systems).
• Strong interpersonal and supervisory skills with ability to matrix manage both technical and administrative staff.
• Demonstrated ability to develop and implement innovative programs that reduce operating costs and increase productivity.
• Experience supervising vendor performance during normal and off-hours, including weekends when necessary.

Responsibilities

• Lead the delivery of facility management services for client operations.
• Monitor SLAs monthly and plan corrective actions to meet KPIs.
• Conduct weekly and monthly safety and vendor inspections per codes and standards.
• Manage work orders for in-house staff and vendors; coordinate soft services.
• Oversee space management and moves to support client operations.
• Develop capital and expense budgets and report variances monthly.
• Lead staff development, planning, and performance management.

Skills

Facility management

Organizational skills

Communication skills

MS Office

CMMS

Vendor management

Leadership

Budgeting

Education

Bachelor's degree in Facilities Management, Business Administration, Engineering

Tools

MS Office

MS SharePoint

CMMS

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

• Lead the delivery of exceptional facility management services that keep our client's operations running seamlessly.
• Ensuring compliance with operational standards, and building strong relationships with clients, landlords, and vendor partners.
• Implement innovative programs that reduce costs, increase productivity, and elevate JLL’s reputation as a trusted facility management partner.
• Oversee both hard and soft services while leading a dynamic team to deliver excellence every day.

Day-to-day responsibilities

• Maintain and enhance client satisfaction by delivering comprehensive facility management services and implementing programs that exceed expectations.
• Monitor and manage Service Level Agreements (SLAs) monthly, identifying potential challenges and planning corrective actions to meet or exceed Key Performance Indicators (KPIs).
• Conduct weekly and monthly safety and vendor inspections to ensure compliance with local codes, regulations, and JLL operational standards.
• Manage work orders for in-house staff and vendors, coordinating facility soft services including meeting preparation, conference room reservations, food services, parking, vending, and badging.
• Oversee space management and coordinate ongoing moves, adds, and change activities to support client operations.
• Develop and manage capital and expense budgets by interfacing closely with client representatives and preparing monthly/quarterly variance reports.
• Lead staff development, planning, and performance management while enforcing all company policies and safety training requirements.

Required Qualifications

• Minimum 3 years of facility management experience in corporate environments, third-party service providers, or consulting.
• Strong organizational and management skills with proven ability to oversee multiple facilities of different functions.
• Excellent verbal and written communication skills with strong presentation capabilities.
• Proficiency in MS Office, MS SharePoint, and CMMS (Computerized Maintenance Management Systems).
• Strong interpersonal and supervisory skills with ability to matrix manage both technical and administrative staff.
• Demonstrated ability to develop and implement innovative programs that reduce operating costs and increase productivity.
• Experience supervising vendor performance during normal and off-hours, including weekends when necessary.

Preferred Qualifications

• Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field (or equivalent work experience).
• Minimum 8 years of facility management experience in corporate, third-party, or consulting environments.
• Experience in matrix management organizations.
• Knowledge of real estate, telecommunications, furniture systems, accounting principles, and building systems.
• Professional certifications such as CFM (Certified Facility Manager), FMA, or similar credentials.
• Experience with budget development, variance analysis, and financial reporting.
• Background managing client relationships with landlords and tenant liaisons.

Location

Roanoke, TX

Work Shift

1st Shift (6:00 AM – 2:30 PM)

Workplace

On-site – Roanoke, TX

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Visa and Sponsorship

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Equal Employment Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page the relevant process.