Job Description
The Facilities Manager is responsible for overseeing the maintenance, repair, and overall functionality of all Tierra Encantada facilities. This role ensures that all centers operate in a safe, compliant, and efficient manner by managing vendor relationships, developing maintenance schedules, and overseeing capital improvement projects. The Facilities Manager will provide timely resolution of maintenance issues and support long-term operational needs. This position reports to the Chief Operating Officer.
Tierra Encantada is a leader in Spanish immersion early education, providing education and care to children from 6 weeks to 6 years old. Our award-winning concept has received numerous accolades, including Top 50 Franchise Companies Doing the Most to Champion by Entrepreneur Magazine, 10 Hottest Franchise Businesses in America by Inc Magazine, and The Americas' Fastest Growing Companies. We currently have locations in five states and are expanding to three more this year. This position is based out of our corporate office in Minneapolis, MN.
Key Responsibilities:
- Facilities Maintenance and Operations
- Develop and implement preventive maintenance programs to ensure proper facility and equipment functionality.
- Oversee and complete maintenance and repair requests (e.g., HVAC, plumbing, electrical, painting, groundskeeping) within 2 business days for urgent issues and 2 weeks for non-urgent issues.
- Conduct regular inspections to identify and resolve maintenance issues promptly.
- Ensure all facilities comply with local, state, and federal regulations and safety standards set by licensing.
- Maintain a detailed inventory control system for supplies, parts, and equipment.
- Act as the primary point of contact for facilities-related issues and emergencies.
Vendor and Contractor Management- Source, negotiate, and manage contracts with vendors and service providers.
- Monitor vendor performance to ensure timely and high-quality service.
- Act as a liaison with contractors for facility improvement projects and repairs.
- Maintain a database of vendor contacts and contracts by state and location.
Budget and Cost Control- Develop and manage the facilities budget, ensuring cost-effective operations.
- Track expenses and identify opportunities for cost savings.
- Approve invoices and ensure accurate billing from vendors and contractors.
- Obtain estimates on special projects or repairs for budgeting or grant applications.
- Ensure invoice processing accuracy and proper cost center coding.
- Organize and maintain all O&M manuals and warranties for centers.
Capital Projects and Improvements- Plan and oversee facility upgrades and capital improvement projects.
- Collaborate with the Operations team to assess facility needs and recommend improvements.
- Ensure projects are completed on time, within budget, and meet quality standards.
- Create and maintain a capital improvement plan for the lifecycle of center equipment and infrastructure.
Health, Safety, and Compliance- Ensure all facilities meet health, safety, and licensing standards.
- Develop and implement emergency response and disaster recovery plans.
- Conduct annual inspections using state licensing guidelines to ensure compliance.
Stakeholder Communication and Reporting- Act as the primary contact for facilities-related issues.
- Provide regular updates to leadership on facility conditions, project status, and budget performance.
- Respond to urgent maintenance issues and emergencies as needed.
- Provide leadership and oversight on all building operations, maintenance, and repairs.
- Maintain an organized work order system and ensure timely task completion.
- Partner with the Construction team post-project completion.
Qualifications- Bachelor's degree in Facilities Management, Business Administration, or a related field.
- 5+ years of experience in facilities management, building maintenance, or operations.
- Strong knowledge of building systems, including HVAC, plumbing, electrical, and security.
- Experience in a childcare or educational facility setting is preferred.
- Knowledge of licensing and safety requirements for early childhood centers.
- Experience managing contractors and vendor relationships.
- Proven experience in budget management and cost control.
- Excellent problem-solving and project management skills.
- Strong communication and interpersonal skills.
- Ability to work independently and respond to emergencies as needed.
- Valid driver's license and ability to drive between centers.
Physical Requirements- Ability to lift up to 50 pounds.
- Ability to stand, walk, and climb ladders for extended periods.
- Ability to work in varying environmental conditions (e.g., heat, cold).
Work Environment- Office and on-site facility environments.
- Travel to company locations may be required, including out-of-state locations.
Tierra Encantada fosters a welcoming environment where all can feel safe, valued, and cared for. We cherish diversity in all its forms—race, ethnicity, ability, background, and perspectives—which guides our employment, enrollment, and curriculum decisions.
Compensation & Benefits
Our package includes equity, an annual bonus, and a salary range of $75,000-$90,000 based on qualifications, education, and experience. Benefits include health, life insurance, paid time off, holidays, parental leave, childcare discounts, flexible work arrangements, and employee events. Candidates must pass credit and background checks, and work authorization is verified via E-Verify.