Facilities Manager

Lincoln Property Company; Liberty Township (OH); On-site; USD 85,000 - 100,000; Full time

Job summary

A leading company is seeking a Facilities Manager to oversee property operations, ensuring safety and functionality while enhancing profitability and customer satisfaction. The role requires strong leadership, excellent communication, and a thorough understanding of mechanical systems. The Facilities Manager will manage maintenance teams, handle budgeting, and ensure compliance with regulations, all while striving to improve operational efficiency and tenant relations.

Qualifications

• 3-5 years’ experience in property maintenance, operations, or construction management.
• Minimum 3 years' experience managing a team.

Responsibilities

• Supervise maintenance employees and ensure compliance with policies.
• Manage property expenses and capital projects.
• Conduct operational audits for safety and compliance.

Skills

Leadership

Communication

Organization

Problem Solving

Mechanical Skills

Education

BA in Facility Management

Business

Information Management

Engineering

Tools

Microsoft Office

Computerized Maintenance Management Software

Job description

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Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

The Facilities Manager (FM) will have overall accountability for the operations, as outlined here, of the assigned property and will operate the center in accordance with Centennial policies and standards. The FMs primary goals are to maintain the center in a manner that provides safe functional spaces, while reducing negative environmental impacts and improving profitability, property aesthetics, life safety, and customer satisfaction.

The FM will have thorough understanding of mechanical systems, construction practices, and preventative maintenance and government regulations as it impacts commercial real estate operations. This position requires a comprehensive understanding of operating best practices and implications to short- and long-term financial performance. FMs administer the physical operations of the center, oversee general and preventative property maintenance, construction coordination, public safety, housekeeping, and other services which may or may not be contracted.

This position is also responsible for forecasting property expenses, managing capital projects, preparing operational reports, managing physical risks, assisting with local leasing, and marketing programs and events and identifying and resolving Human Resources issues under the direction of the GM and consistent with Centennial policies. This position will focus on fine tuning operational methods for the center with the overall goal of improving NOI (Net Operating Income) performance for the property.

PRINCIPAL JOB ACTIVITIES:

• Supervise Centennial maintenance employees, as applicable, to ensure maximum performance and compliance with Centennial policy and procedure with tools and guidance as provided by Centennial.
• Identify and resolve Human Resources issues in conjunction with Human Resources, the GM, and Property Management leadership.
• Embrace and promote the principles of the SEE Centennial program working toward the goals of Sustainability, energy Efficiency and Environmental strategies.
• Operate effective general and preventative maintenance programs by implementing and integrating Computerized Maintenance Management Software (CMMS) into daily operations of the entire mall team.
• Supervise and administer all tenant and landlord construction.
• Direct and manage center supplies stream and services provided by contractors.
• Prepare, monitor, and manage center expenses for capital, common area maintenance (CAM) and utilities to support the annual business plan and budget, and periodic forecasts and reports.
• Interface with Accounting Software and the Accounting team to ensure accurate timely payment of maintenance and capital invoices.
• Identify and manage capital projects and multiyear planning of such.
• Conduct operational audits for safety, standards, and compliance in conjunction with Centennial policies and Jurisdictional requirements.
• Provide timely response to reporting and information requests from regional, corporate and/or owner’s representatives.
• Assist in events, promotions, local leasing, activations, and media activities.
• Administer all state, federal and local requirements as directed.
• Plan, maintain and practice effective emergency communications and response, including the Store Alert system.
• Proactively manage risk by enforcing contracts, maintaining accurate up to date COI’s (certificates of insurance) and documentation files, and always subscribing to Centennial operating standards.
• Oversee the waste management and recycling contract and tenant program.
• Proactively communicate with tenants and respond promptly to all tenant inquiry.
• Maintain the fire and life safety systems according to code and in a manner to protect all building occupants.
• Liaise and build relationships with city and state inspectors, building departments and fire inspectors.
• Oversee operations administration by bidding and contracting for supplies and services as provide in Centennial policies.
• Oversee property vendors/contractors and manages the Request for Proposal (RFP) and vendor/contractor selection process and contract creation.
• Maintain compliance of vertical transportation operating permits and certificates as per jurisdictional requirements.
• Maintain all HVAC, electrical and plumbing systems via appropriate testing methods and related documentation (e.g. eddy current testing, infrared inspection, hydro jetting and camera in inspection, legionella testing, etc.).
• Assist with Risk Management Root Cause Analysis program.
• Assist with Property Inspection Report process.
• In short order will establish a mentoring relationship with supervised staff (i.e., Maintenance Techs and Workers, Engineers, etc.). The mentoring will include the creation of work plans that provide subordinates; targeted goals, regular discussion opportunities for two-way feedback, training on processes/procedures/technologies/tools, and ultimately opportunities for professional growth.
• Other duties as assigned.

REQUIREMENTS:

• High school diploma or equivalent required
• BA in Facility Management, Business, Information Management, or Engineering is preferred, however equivalent work experience is acceptable.
• 3-5 years’ experience in property maintenance, operations, or construction management.
• Minimum 3 years' experience managing a team of individuals.
• Professional self-starter with leadership characteristics, capable of efficient and comprehensive problem-solving.
• Excellent verbal and written communication skills. Must be able to communicate effectively with all levels of employees, guests, and vendors.
• Highly organized with the ability to effectively prioritize tasks.
• Moderate mechanical skills and knowledge of plumbing, HVAC, electrical, and other building systems (CCTV, etc.).
• Proficiency with repair tools and techniques.
• Ability to lift heavy equipment and comfortable standing or walking for extended periods of time.
• Highly proficient in Microsoft Office applications: Outlook, Word, and Excel; and knowledge of industry-related tools such as building automation systems and computerized maintenance management systems.
• Comfortable working after hours, weekends, and holidays as necessary.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and /or move up to 50 pounds.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
• The employee is required to have visual acuity to operate motor vehicles or heavy equipment. The employee is required to make general observations of facilities or structures.

WORK ENVIRONMENT:

This position is required to rotate weekend duty assignment with the mall management staff and will be required to work a variety of shifts from time to time and is required to support emergency response needs 24 hours per day/7 days per week, preferably with a response time under 30 minutes. The requirement in the preceding sentence will not apply if the position is on; approved paid time off, approved leave or another position is approved by the GM for a specific period of time to handle ‘on call’ responsibilities.

EQUAL OPPORTUNITY EMPLOYER:

Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Pay Range: $85,000 USD - $100,000 USD

About Lincoln Property Company

Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 562 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 164 million square feet of development since its inception in 1965 and has another $19.5 billion currently under construction or in the pipeline. For more information, visit: www.lpc.com.

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with the companies privacy policy.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

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