Facilities Manager

JLL; Baltimore (MD); On-site; USD 85,000 - 110,000; Full time

Job summary

JLL in Baltimore seeks a Facilities Manager to serve as the single point of contact for facilities management, supporting the Regional Manager and Corporate Real Estate teams at client sites in the Baltimore area.

You will coordinate tenant requirements, oversee vendor performance, and manage budgets and reporting while implementing cost-saving programs and working on-site with clients.

Qualifications

• Bachelor's degree or equivalent work experience in facilities management.
• Strong communication skills, both verbal and written.
• Experience managing client-facing facilities teams or projects.

Responsibilities

• Be the single point of contact for client, building engineers, and vendors in the Baltimore area.
• Oversee delivery of services across multiple client sites.
• Develop and implement programs to reduce operating costs and increase productivity.
• Oversee monthly/quarterly/annual reporting for the client.
• Manage expense budgets in coordination with client representatives.
• Create monthly/quarterly variance reporting for operating budgets.
• Assist in developing annual management plans for buildings in the area.
• Coordinate with building engineering staff and landlords.
• Ensure on-site daily presence at client sites.

Skills

Strong organizational skills

Interpersonal & supervisory skills

Presentation skills

Verbal & written communication

Client facing

Vendor management

Education

Bachelor's degree or equivalent in Facilities Management

Tools

MS Office

MS SharePoint

CMMS tools

Job description

Facilities Manager - JLL

What this job involves: The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services for client sites within the Baltimore area. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.

What your day-to-day will look like:

• Be point of contact for client, building engineers, and vendors for client sites in Baltimore area
• Oversee delivery of services for multiple client sites
• Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
• Oversee the development and management of expense budgets by interfacing closely with the client representative
• Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
• Assist with the development and implement the annual management plan for the buildings within the area
• Coordinate with building engineering staff and landlords
• Other duties and tasks as assigned
• Position requires to be onsite daily with client

Required Qualifications:

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis
• 7+ years industry experience required either in the corporate environment, third party service provider or as a consultant
• Strong organizational and management
• Strong interpersonal and supervisory skills; client facing
• Strong presentation skills
• Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS Share Point
• Computer proficiency in CMMS tools and work order management
• Work in matrix environment between client, vendors, and engineers
• Supervise vendor performance during normal and off hours including weekends when necessary

Preferred Qualifications:

• Experience in matrix management organization
• MBA desirable
• Corrigo knowledge strongly desired

Location

Baltimore, MD (on-site)