Facilities Dispatch Specialist - 24/7 Campus Support

UCLA; Los Angeles (CA); In loco; USD 42.000 - 58.000; Tempo pieno

Descrizione del lavoro

UCLA Facilities Management is seeking a dispatcher for the Trouble Call Center to handle calls, document details, and coordinate repair crews across the UCLA campus. You will help keep facilities running smoothly by relaying critical information and prioritizing urgent tasks.

The role emphasizes clear communication, calm performance under pressure, and teamwork with nonexempt staff. Expect a Monday–Friday daytime schedule with opportunities to contribute to emergency response efforts.

Competenze

• Requires strong verbal and written communication skills.
• Demonstrates active listening and multi-tasking abilities.
• Ability to follow and convey detailed information, especially in emergencies.
• Capable of guiding and supporting other staff quickly and calmly.

Mansioni

• Answer incoming calls and document information.
• Coordinate dispatch of repair crews and facilities staff.
• Support campus operations to ensure safety and reliability.

Conoscenze

Communication skills

Active listening

Time management

Interpersonal skills

Leadership guidance

Problem analysis

Reading comprehension

Formazione

High School Diploma or equivalent

Strumenti

Word processing

Spreadsheets

Database software

Descrizione del lavoro

UCLA Facilities Management is seeking a dispatcher for the Trouble Call Center to handle calls, document details, and coordinate repair crews across the UCLA campus. You will help keep facilities running smoothly by relaying critical information and prioritizing urgent tasks.

The role emphasizes clear communication, calm performance under pressure, and teamwork with nonexempt staff. Expect a Monday–Friday daytime schedule with opportunities to contribute to emergency response efforts.