Facilities Dispatch Specialist

Power Personnel; Menlo Park (CA); In loco; USD 43.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Dental insurance

Life insurance

Refer-a-friend bonus

Weekly payroll

24-hour accessibility

Descrizione del lavoro

Power Personnel seeks a Facilities Call Center Specialist in Menlo Park, CA. You will triage, dispatch facilities and security teams for emergency and non‑emergency requests, monitor radio traffic, and maintain precise incident documentation.

The role supports frontline staff in a fast-paced, mission-critical setting. Ideal candidates bring experience in high‑volume calls, strong communication, and proficiency with EAMS, Word and Excel.

Competenze

• High School Diploma or GED equivalent.
• 4–6 years of related experience in dispatch, call center, or emergency communications.
• Experience handling high-volume calls and documenting incidents and work orders.

Mansioni

• Answer incoming calls promptly and professionally.
• Triage and dispatch facilities personnel based on urgency.
• Monitor radio traffic and coordinate with field teams.
• Document incidents, work orders, and status in the system.
• Prepare daily/weekly reports using Word and Excel.
• Maintain accurate status and availability information.

Conoscenze

Call center operations

Emergency response coordination

Multitasking

Documentation accuracy

Communication skills

Noise and stress management

Formazione

High School Diploma or GED

Strumenti

EAMS

Microsoft Word

Microsoft Excel

Radio communications

Descrizione del lavoro

Power Personnel seeks a Facilities Call Center Specialist in Menlo Park, CA. You will triage, dispatch facilities and security teams for emergency and non‑emergency requests, monitor radio traffic, and maintain precise incident documentation.

The role supports frontline staff in a fast-paced, mission-critical setting. Ideal candidates bring experience in high‑volume calls, strong communication, and proficiency with EAMS, Word and Excel.