Facilities & Customer Experience Specialist

Salt Lake Community College; Utah; On-site; USD 32,000 - 45,000; Full time

Job summary

Salt Lake Community College is seeking a detail‑oriented administrative professional to support Facilities Services. The role requires strong customer service, effective communication, and the ability to manage multiple tasks across a busy campus environment.

You will assist with CMMS data entry, work orders, and inquiries, provide backup to the Motor Pool, and help coordinate EMS notifications and campus events. The ideal candidate has solid Office skills and a collaborative attitude.

Qualifications

• High School Diploma or equivalent.
• Two years of customer service experience.
• Strong organizational skills and ability to prioritize tasks.
• Professionalism in a fast-paced environment.
• Basic computer literacy with Microsoft Office.
• Excellent written and verbal communication skills.
• Two years post-high school education (60 credits/associate degree).
• Preference for candidates with higher education facilities experience.
• Advanced computer literacy with MS Office and data systems.

Responsibilities

• Understand and follow division, school and college policies and procedures.
• Assist with maintaining CMMS entries, entering work orders and responding to inquiries.
• Provide backup to the Motor Pool Department including scheduling, reserving and dispatching vehicles.
• Oversee EMS scheduling notifications and coordinate with Facilities staff.
• Assist in event preparation for Facilities Services and coordinate with Utilities staff.

Skills

Customer service

Communication

Organization

Multi-tasking

Phone and email etiquette

Teamwork

Self-motivation

Diversity awareness

Problem solving

Education

High School Diploma or equivalent

Associate degree / 60 credit hours

Tools

Microsoft Office Suite

Word

Excel

CMMS

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MYSLCC

SLCC website

Job description

Salt Lake Community College is seeking a detail‑oriented administrative professional to support Facilities Services. The role requires strong customer service, effective communication, and the ability to manage multiple tasks across a busy campus environment.

You will assist with CMMS data entry, work orders, and inquiries, provide backup to the Motor Pool, and help coordinate EMS notifications and campus events. The ideal candidate has solid Office skills and a collaborative attitude.