Facilities Management Customer Experience Specialist

Weber State University; Ogden (UT); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Life insurance

Retirement benefits

Wellness program

Tuition benefits

Paid holidays and vacation

Job summary

Weber State University is seeking a FM Customer Service Specialist to join their Facilities Management team. This role involves providing customer-facing functions such as work order management, database handling, and communication with various departments.

The ideal candidate will have a valid Utah Driver License and a High School diploma. Responsibilities include managing tasks efficiently while ensuring excellent customer service in a busy environment.

Qualifications

• One year of full-time related work experience.
• A valid Utah Driver License is a condition of employment.

Responsibilities

• Provide customer-facing functions for Facilities Management.
• Manage work orders and database.
• Issue and track keys.
• Communicate with campus departments and outside entities.

Skills

Customer service skills

Excellent communication

Recordkeeping skills

Computer skills

Multi-tasking

Decision making

Flexibility

Dependability

Education

High School diploma or equivalent

Tools

Integrated Work Management System

Job description

Weber State University is seeking a FM Customer Service Specialist to join their Facilities Management team. This role involves providing customer-facing functions such as work order management, database handling, and communication with various departments.

The ideal candidate will have a valid Utah Driver License and a High School diploma. Responsibilities include managing tasks efficiently while ensuring excellent customer service in a busy environment.