Campus Experience Navigator for Student Success

Salt Lake Community College; Utah; On-site; USD 21,000 - 34,000; Full time

Job summary

Salt Lake Community College seeks a Campus Experience Specialist to support the Student Success Navigation Hub and Faculty Support Center. You will provide warm, inclusive frontline service to students and visitors across in-person, phone, email, and virtual interactions, helping navigate admissions, registration, and campus resources.

You will also assist with campus life operations, including room setup, signage, basic A/V coordination, and collaboration across campus partners to promote a

Qualifications

• Frontline student and visitor service experience.
• Strong communication and problem-solving abilities.
• Familiarity with campus operations and student services.

Responsibilities

• Provide warm, inclusive frontline service to students and visitors across in-person, phone, email, and virtual interactions.
• Assist students with admissions, registration, financial aid basics, and general wayfinding.
• Triage and refer issues to campus resources; support OneCard operations and cash handling per policies.
• Monitor service usage and help maintain welcoming, organized spaces in campus areas.
• Support faculty with supplies, printing, workspace setup, and basic tech navigation.
• Assist with campus events, room setup, signage, and A/V coordination as needed.
• Maintain daily activity reports and communicate trends to the Campus Manager.

Education

High school diploma or GED

One year post–high school education

Experience in higher education

Job description

Salt Lake Community College seeks a Campus Experience Specialist to support the Student Success Navigation Hub and Faculty Support Center. You will provide warm, inclusive frontline service to students and visitors across in-person, phone, email, and virtual interactions, helping navigate admissions, registration, and campus resources.

You will also assist with campus life operations, including room setup, signage, basic A/V coordination, and collaboration across campus partners to promote a