Facilities Coordinator: Client Accounts & Maintenance

EMCOR Facilities Services; Tempe (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

EMCOR Facilities Services in Tempe, AZ is seeking a coordinated Facilities Administrative Specialist to manage designated customer accounts and close open work orders. You will handle daily customer communications, billing escalations, and service provider issues to ensure timely completion and client satisfaction.

Under supervision, you will coordinate admin tasks, supervise subcontractors, and maintain records while interfacing with multiple departments.

Qualifications

• Associates Degree or equivalent experience required.
• Minimum two years in facilities maintenance, property management or customer service.
• Experience managing service delivery for trades such as Electrical, HVAC, Plumbing or Roofing preferred.
• Bi-lingual English-Spanish preferred.

Responsibilities

• Coordinate admin tasks: ordering, vendor management, scheduling, reporting and PO coordination.
• Provide direction and supervision to subcontractors on work assignments.
• Interface with departments to ensure equipment operates without service disruption.
• Respond to maintenance requests including HVAC, IT, security and emergency situations.
• Maintain records, files and procedures; participate in budget/forecast and cost reductions.
• Prepare daily/weekly open work order reports for supervisor review.
• Attend weekly staff meetings and safety training.

Skills

Customer service

Communication

Bilingual English-Spanish

Vendor management

Typing 50 wpm

MS Windows/MS Excel

Professional writing

Education

Associates Degree

Tools

MS Excel

MS Word

Job description

EMCOR Facilities Services in Tempe, AZ is seeking a coordinated Facilities Administrative Specialist to manage designated customer accounts and close open work orders. You will handle daily customer communications, billing escalations, and service provider issues to ensure timely completion and client satisfaction.

Under supervision, you will coordinate admin tasks, supervise subcontractors, and maintain records while interfacing with multiple departments.