Facilities Coordinator

Crossroads Trading Co. Inc.; Berkeley (CA); Hybrid; USD 60,000 - 75,000; Full time

Job summary

A leading company in the buy-sell-trade clothing retail sector is seeking a Facilities Coordinator. This role involves managing maintenance and repairs across multiple locations, requiring strong project management and interpersonal skills. The ideal candidate will thrive in a fast-paced environment, adapting to changing circumstances while maintaining a focus on customer service and detail. The position offers a hybrid work model after an initial in-office period.

Benefits

401(k) with generous employer match

Medical, dental and vision insurance

Vacation, sick, personal, and mental health days

Employee discount on store merchandise

Commuter Benefits

Training & development

Wellness resources

Qualifications

• Minimum two years of experience managing in facilities, construction, or a related industry.

Responsibilities

• Manage work order requests and ensure problems are resolved quickly.
• Act as liaison between stores and service providers.
• Plan, execute, and oversee projects.

Skills

Problem-Solving

Customer Service

Time Management

Attention to Detail

Education

Bachelor’s Degree

Tools

MS Office

Job description

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Hybrid role- first 6 months are in-office in North Berkeley. After the initial 6 month period, the hybrid schedule is 3 in-office days and 2 remote days.

Crossroads Trading Co., founded in 1991 and now one of the largest brick & mortar buy-sell-trade clothing retailers in the nation, is seeking Facilities Coordinator. As part of the Operations group, you will play an integral role in the maintenance and upkeep of our stores.

Position Description

As our Facilities Coordinator you will report to the Senior Operations Manager. This position blends project management know-how with hands-on coordination of maintenance and repairs. You will respond to stores’ break-and-fix needs in a timely manner and liaison with our store teams and external service providers. The role requires that you are a detail-oriented, multi-tasker with great interpersonal skills. Our environment is fast-paced which means you will work on multiple deliverables and competing priorities.

Duties and responsibilities

Receive, manage, and process work order requests and ensure problems are resolved quickly with a customer service-minded approach.

Act as the liaison between stores and outside service providers and ensure that all parties are informed about required work.

Follow-up on all maintenance and repair requests to ensure they’ve been completed in accordance with the scope of work.

Plan, execute, and oversee projects.

Adapt to changing circumstances and handle unexpected issues effectively.

Solicit and analyze new bids from service providers to ensure they are complete and competitive.

Research and source new service providers.

Use problem-solving skills to achieve desired results.

Required skills and qualifications

Technical knowledge of facility maintenance and basic working knowledge of building systems (plumbing, HVAC & electrical) preferred.

Ability to manage remote locations and ensure required work is completed in a timely manner and within budget.

Possess good problem-solving skills.

Ability to perform well in a fast-paced environment.

Ability to respond to daily competing priorities and use sound judgement to shuffle tasks as needed.

Ability to maintain a cooperative and professional working relationship.

Excellent customer service and time management skills.

Attention to detail that is second nature.

Excellent written and oral communication skills.

Proficiency in MS Office and related software.

Education and experience

Bachelor’s Degree preferred.

Minimum two (2) years of experience managing in facilities, construction, or a related industry.

Company Benefits

Medical, dental and vision insurance

401(k) with generous employer match

Vacation, sick, personal, and mental health days

Commuter Benefits

Employee discount on store merchandise

Hybrid work model available

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