Facilities Command Center Operator - Real-Time Security Ops

Epic; Saint Cloud (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Merit-based compensation

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses. The successful candidate will monitor real-time alerts and manage security systems from the Facilities Command Center to ensure a safe and effective operational environment.

This role requires experience in security operations, strong situational awareness, and excellent communication skills. Relocation assistance is available. Join Epic and be part of a team that supports quality care for all patients.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• Eligible to work in the United States without visa sponsorship.
• COVID-19 vaccination required.

Responsibilities

• Maintain business continuity across Epic's global campuses by monitoring real-time alerts.
• Identify and respond to issues using video feeds and system data.
• Coordinate emergency responses to disruptions such as natural disasters or power outages.

Skills

Experience in security operations

Strong situational awareness

Excellent communication

Ability to work in high-pressure environment

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses. The successful candidate will monitor real-time alerts and manage security systems from the Facilities Command Center to ensure a safe and effective operational environment.

This role requires experience in security operations, strong situational awareness, and excellent communication skills. Relocation assistance is available. Join Epic and be part of a team that supports quality care for all patients.